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Why Joy and Flexibility Are Good for Business | Rosie Sargeant | TED

“In the future, companies will succeed or fail based on how much their people enjoy their work,” says management consultant Rosie Sargeant. She offers three tips to make work more joyful, increase employee retention and boost customer satisfaction, suggesting how fun (like kangaroo-themed employee check-ins) can be both professional and profitable. (Recorded at TED@BCG on…

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“In the future, companies will succeed or fail based on how much their people enjoy their work,” says management consultant Rosie Sargeant. She offers three tips to make work more joyful, increase employee retention and boost customer satisfaction, suggesting how fun (like kangaroo-themed employee check-ins) can be both professional and profitable. (Recorded at TED@BCG on December 2, 2024)

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19 Comments

19 Comments

  1. @m10h30T4Sieueu-v

    May 6, 2025 at 11:04 am

    You know it’s true love when you can comfortably share a pizza without counting the slices💚

  2. @kevinl4966

    May 6, 2025 at 11:08 am

    Big time……… .

  3. @Johnsdays

    May 6, 2025 at 11:10 am

    Grep (Green Reptile)

  4. @Johnsdays

    May 6, 2025 at 11:10 am

    Always waiting for TED

  5. @sooma-ai

    May 6, 2025 at 11:11 am

    Management consultant Rosie Sargeant argues that companies’ success will depend on employee enjoyment. She offers three tips: double down on joy, eliminate frustrations, and keep experimenting. These strategies can increase retention, boost customer satisfaction, and improve business performance.

  6. @m10h30T4Dutut

    May 6, 2025 at 11:14 am

    Thank you so much for your engaging and creative ideas. Your videos are always interesting and leave a positive impression.⛹️🛖🐰

  7. @m10h30T4Sangng

    May 6, 2025 at 11:14 am

    Very interesting content! You approach the topics skillfully and each video is a real treat.❤️‍🔸🌹

  8. @TháiNgôquốc-u3y9q

    May 6, 2025 at 11:14 am

    *Anyone in 2389?* 💖

  9. @honarehsokhan2025

    May 6, 2025 at 11:22 am

    ❤❤❤❤

  10. @loveandhappiness1111

    May 6, 2025 at 11:29 am

    Trader Joe’s treat their employees very well. Every employee I’ve spoken to says it’s a great place to work.

  11. @davidboswell5485

    May 6, 2025 at 12:22 pm

    Someone please get this message to larger companies. They are going full opposite of this. Company don’t care. Pull your Flex Time. No one wants to come to work. But they use too

  12. @vincentpepito

    May 6, 2025 at 2:46 pm

    Can’t wait to implement this with my team

  13. @perpetuated

    May 6, 2025 at 3:17 pm

    Ok, well quit being besties with Amazon and let your employees unionize…

    What a stupid propaganda piece

  14. @BusinessTacticsDaily

    May 6, 2025 at 9:41 pm

    Joy at work sounds ideal—but can it really survive in high-pressure, bottom-line-driven industries? 🤔 Still, I love the idea. Flexibility and fun aren’t ‘soft’ perks—they’re smart strategy.

  15. @colonelsanderson

    May 7, 2025 at 10:08 am

    1. Good pay, benefits, flexibility, and opportunity for growth. Most people aren’t looking to get filthy rich, they’re just looking to get less stressed, and they want to feel like their work is going somewhere.

    2. Good leadership: high visibility, authentic, transparent, and a touch charismatic. Has to be modeled from the very top. People want to feel like they’re part of something that’s making a positive difference in the world.

    That’s really it. You can try to add “fun” to the workplace but if you don’t get these 2 things down first it comes off as tone deaf.

  16. @briansherwood2931

    May 8, 2025 at 1:30 am

    Is the answer union busting….

  17. @ipolog

    May 9, 2025 at 4:55 am

    Always great to listen to TED speakers who combine clear insights with real-world examples. This talk is a strong reminder that enjoying work isn’t a luxury—it’s a strategic advantage

  18. @binhmai7901

    May 9, 2025 at 7:16 pm

    Cmt nói chuyện khô ác

  19. @binhmai7901

    May 9, 2025 at 8:16 pm

    Mắc j đoạn 0:37 đọc nhanh v

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The TED Talks channel features talks, performances and original series from the world’s leading thinkers and doers. Subscribe to our channel for videos on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. Visit to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more.

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TED’s videos may be used for non-commercial purposes under a Creative Commons License, Attribution–Non Commercial–No Derivatives (or the CC BY – NC – ND 4.0 International) and in accordance with our TED Talks Usage Policy: . For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), please submit a Media Request at

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