AI’s Impact on Customer Service
NICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch…
Bloomberg Technology
Apple Delivers Strong Forecast in Sign It’s Weathering Shortages
Apple delivered a surprisingly strong revenue forecast for the third quarter, benefiting from new products launched in March, including the MacBook Neo and updated iPad Air. Ed Ludlow has more. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch the latest full episodes of “Bloomberg Technology” with Caroline Hyde and Ed Ludlow…
Bloomberg Technology
The Online Games Where The House Always Wins
On today’s Big Take podcast, host Sarah Holder and Bloomberg reporter Vernon Silver go inside the world of casino-style games like Monopoly GO! and High 5 Casino to understand who’s profiting the most from their rise and the increased scrutiny on how they do business. ——– Like this video? Subscribe to Bloomberg Technology on YouTube:…
Bloomberg Technology
GameStop’s $56 Billion Bid for eBay | Bloomberg Tech 5/4/2026
Bloomberg’s Caroline Hyde discusses GameStop’s $56 billion offer to buy eBay, a company four-times its size. Plus, AI chipmaker Cerebras is looking to raise as much as $3.5 billion in its upcoming IPO. And, OpenAI raises more than $4 billion for a new joint venture that aims to help businesses adopt its AI software. Chapters:…
Apple Delivers Strong Forecast in Sign It’s Weathering Shortages
The Online Games Where The House Always Wins
GameStop’s $56 Billion Bid for eBay | Bloomberg Tech 5/4/2026
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Antonio López
May 12, 2023 at 6:05 pm
I hope AI like Chat GPT destroy companies like Teleperformance.
TheScarbro970
May 12, 2023 at 8:12 pm
Embrace the change.
It’s coming fast.
Susan Elizabeth
May 13, 2023 at 8:05 pm
You do know the consumer can withdraw from participation, right?
Summatim
May 13, 2023 at 7:16 am
Summary was generated by Summatim, let us know if there are any inaccuracies! ????
0:03: Introduction
0:34: Benefits of AI in Customer Service
1:12: Competition in AI
2:35: Why Customers Choose Their Platform
3:47: Pressure to Talk About AI
5:02: Customer Base and Confidence to Spend