AI’s Impact on Customer Service
NICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch…
Bloomberg Technology
SpaceX-Tesla Combination ‘Extremely Tangible,’ Ferragu Says
Pierre Ferragu, managing director at New Street Research, examines the prospect of combining SpaceX with Tesla Inc. Elon Musk openly endorsed the idea Tuesday, saying the boards of both companies had formed special committees of independent directors to consider the proposal. He speaks on Bloomberg Television. ——– Like this video? Subscribe to Bloomberg Tech on…
Bloomberg Technology
What Could a Combination of SpaceX and Tesla Look Like?
Elon Musk said SpaceX and Tesla Inc. have formed special committees to explore a potential merger, a preliminary step toward what would rank as the largest corporate tie-up of all time. Ed Ludlow reports. ——– Like this video? Subscribe to Bloomberg Tech on YouTube: Watch the latest full episodes of “Bloomberg Tech” with Ed Ludlow here: Get the…
Bloomberg Technology
Musk Says SpaceX, Tesla Merger Makes Sense
Elon Musk says combining SpaceX and Tesla makes sense. “There’s a lot to be gained from cooperating on developing superintelligence software,” he said during the SpaceX earnings webcast on Tuesday. Musk, who is chief executive officer of both companies, says he won’t take part in any committee discussions about the idea. ——– Like this video?…
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Antonio López
May 12, 2023 at 6:05 pm
I hope AI like Chat GPT destroy companies like Teleperformance.
TheScarbro970
May 12, 2023 at 8:12 pm
Embrace the change.
It’s coming fast.
Susan Elizabeth
May 13, 2023 at 8:05 pm
You do know the consumer can withdraw from participation, right?
Summatim
May 13, 2023 at 7:16 am
Summary was generated by Summatim, let us know if there are any inaccuracies! ????
0:03: Introduction
0:34: Benefits of AI in Customer Service
1:12: Competition in AI
2:35: Why Customers Choose Their Platform
3:47: Pressure to Talk About AI
5:02: Customer Base and Confidence to Spend