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How to lead in a crisis | The Way We Work, a TED series

Humility, transparency and urgency are the keys to successfully steering an organization — big or small — through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion. The Way We Work is a TED original video series where leaders and…

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Humility, transparency and urgency are the keys to successfully steering an organization — big or small — through the challenges that come your way. Leadership expert Amy C. Edmondson provides clear advice and examples to help any leader rise to the occasion.

The Way We Work is a TED original video series where leaders and thinkers offer practical wisdom and insight into how we can adapt and thrive amid changing workplace conventions. (Made possible with the support of Dropbox)

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25 Comments

25 Comments

  1. Zenn Exile

    November 2, 2020 at 7:37 am

    I think you spelled “How to take advantage of people’s fears” wrong.

  2. lotarus wing

    November 2, 2020 at 7:38 am

    majority of dnc wasted nov2019 and jan2020 demanding impeachment, then dem controlled new york decided to spread covid19 with lunar new year parades/rioters but still they harshly punish non-essential, in past WHO instructs europe to say no need to cancel holiday travels during early stage of pandemic for h1n1

  3. lotarus wing

    November 2, 2020 at 7:38 am

    ultimate goal of sanctuary city supporters in gov is to no longer have to represent citizens, that is why they defend illegal immigration to abuse welfare by destroying california prop 187, dems in gov destroy countries like libya to do migrant crisis for import more foreign voters=

    we should strip people like biden of half their wealth and then give all citizens the same healthcare perks as senators

  4. 47 Hippo

    November 2, 2020 at 7:53 am

    Time to fight brothers

  5. Jim Bomb

    November 2, 2020 at 8:02 am

    ‘Share what you know and admit what you don’t know’ 💯

  6. R3l3ntl3ss

    November 2, 2020 at 8:14 am

    Which is why I voted Trump!

  7. Tark McCoy

    November 2, 2020 at 9:28 am

    Her little graphic at the end tells all…ALL WAMAN, ALL THE TIME. Someone drop her the link for the Survivor: Man vs Woman show so she can see how THAT turns out.

  8. Phantom

    November 2, 2020 at 9:37 am

  9. Stuart Vogt

    November 2, 2020 at 9:40 am

    Where’s your Ted Talk about this Scamdemic haunting every human on planet earth.
    This social media platform is just one more major platform hijacked by self serving GLOBALISTS.
    Ted Talks was once a friend of humanity. Now just another one of our greatest enemies.
    Bye bye bastards.

  10. Gokul

    November 2, 2020 at 10:05 am

    Great insights! But, I can’t stand the editing elements in this video – especially the shot takes. Probably, the worst editing of TED videos as far as I can remember.

  11. Unidentified Aerial Stalker

    November 2, 2020 at 10:08 am

    How do we ask for help? Who do we ask for help?

    • Rooted Reality

      November 2, 2020 at 12:18 pm

      Help for?

  12. Mike McCarthy

    November 2, 2020 at 10:25 am

    Another good example is Elon Musk, a physicist, engineer & entrepreneur. Having accumulated a large sum from PayPal, he started SpaceX. He realized that the politics of the Congressional-NASA-contractor triangle was dysfunctional. So he built a vertically-integrated orbital launch company w/out the politically-connected sub-contractors that were weighing down NASA w/ excessive R&D and mfg. costs. He hired the best talent and motivated them w/ magnificent missions & challenging goals. Same thing w/ Tesla.
    In both cases, and in his other ventures, he was unusually transparent and publicly available. But w/ Tesla in particular, after taking the company public. He negotiated a return to mid-20th Century corporate social responsibility, leading Tesla’s stockholders & directors to embrace a public interest corporate mission: “To Accelerate the Transition to Sustainable Energy” (the version after expanding into energy storage and solar).
    In his many public conversations, he has consistently chosen directions for Tesla that are consistent w/ its mission, which is international in scope. His choices in how he has expanded to other countries have exhibited the best qualities one might find in a Secretary of State👩‍💼 — both in plant location and investment in host country infrastructure. (His experiences as an immigrant from S. Africa w/ a working class background have contributed to his empathy for the realities in other countries not shared by many Americans.)
    In Germany, he’d done his homework on the multi-decade reunification effort, which is still incomplete. (Its effort, beyond just uniting the two Germanys, arose from an understanding that the weaknesses of the Central European countries invited the territorial ambitions of powers in the West and the East, ending in a world war.) He negotiated a site in the East, outside Berlin, that met Tesla’s need while furthering German national interests. If further sites are needed, locating in Poland, Czechia or Austria, rather than in western Germany, may actually be in Germany’s national interests.

  13. Google Discovery Channel

    November 2, 2020 at 11:48 am

    People Help Me!!! I’m Trying To Warn People!!! They Are Breaking My Computer!!!! I Can Not Do My Job!!!! Help? Help Me Please. I Am A Forward Area Alert Scout!!! S.O.S. Help Me!!! Dot, Dot, Dot, Dash, Dash, Dash, Dot, Dot, Dot S.O.S. Titanic Unsinkable Ship Sinking …—…—…—…—…—…—…—…

  14. DAG

    November 2, 2020 at 11:53 am

    I agree with every key point, BUT this is TOO shallow. We are far from the beach! Evey family may not have a stockpile of supplies and could and would be at a state of unrest in a week if not days. Now, that is DANGEROUS. What would most modern families due? Panic buy everything… then take from others later? Would we have marshal law to keep law and order? A lockdown sounds so easy in a broken theory and yet in reality it would be chaos… the more you know.

  15. आदित्य Aditya मेहेंदळे Mehendale

    November 2, 2020 at 12:29 pm

    “Not in their Map, but in their Compass” .. I’m gonna’ remember that 🙂

  16. Jen Klen

    November 2, 2020 at 1:44 pm

    Trump should watch this video 😂

  17. Ryan S

    November 2, 2020 at 2:12 pm

    We all know Ted, our politicians, our news, and our schools are liars. People still think their vote counts. Why can’t u guys just be honest and tell the people the truth!

  18. N3on Cyb0rg

    November 2, 2020 at 2:59 pm

    As communications speed up the butterfly effect also speeds up. I wonder if this could lead to unavoidable chaos eventually.

  19. UltimateBearBeast

    November 2, 2020 at 3:36 pm

    “I am my own compass”

  20. wimmisky

    November 2, 2020 at 3:58 pm

    How to lead according to americans: fire half your staff, triple the workload of the remaining survivors, double your pay and give yourself a six figure salary, tell your employees and “teammates” about how wonderful it is to sacrifice and how they must be willing to die gloriously to make Line Go Up, take the health insurance from your workers to cut costs, take your local politicians out for meals and pay for their kids college educations to make sure you can get dem sweet tax cuts, donate generously (to both parties) in national elections to make sure you get favorable legislation and tax cuts, fund a think tank that will moralize about why it’s actually necessary to starve and bomb poor people in the global south to make Line Go Up, loudly proclaim constantly about how noble, honest, humble, hardworking, brave, intelligent, and credentialed you are whenever someone even thinks about calling you out for being a predatory parasite.

  21. TRUE AMERICAN NEWS

    November 2, 2020 at 4:52 pm

    TRUMP2020! Live Free Or Die.

  22. C K

    November 2, 2020 at 9:08 pm

    Amy,

    Thanks so much for sharing the video, it reaffirmed a recent podcast I created for youtube titled “How COVID-19 is handled by a Manufacturing CEO” . . I really enjoyed your content!

  23. Nano Hawk

    November 3, 2020 at 1:00 am

    Hello, I actually was going to say that i really liked your content, congratulations!

    I have subscribed to your C h a n n e l 😉 Maybe, You can do the same and we will become “real” Youtube friends

  24. Janhavi Parab

    November 3, 2020 at 8:06 am

    Kathy Caprino, a Forbes senior writer says, “It’s your time to close the power gaps and rise”. Get first-hand insights on leading right from the guru in this interview with peopleHum!

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When filmmaker Desiree Akhavan told her Iranian immigrant parents she was in love with a woman, she knew they would object. She explains why it’s worth the risk to let people get to know the real you.

If you love watching TED Talks like this one, become a TED Member to support our mission of spreading ideas:

Follow TED!
X:
Instagram:
Facebook:
LinkedIn:
TikTok:

The TED Talks channel features talks, performances and original series from the world’s leading thinkers and doers. Subscribe to our channel for videos on Technology, Entertainment and Design — plus science, business, global issues, the arts and more. Visit to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more.

Watch more:

TED’s videos may be used for non-commercial purposes under a Creative Commons License, Attribution–Non Commercial–No Derivatives (or the CC BY – NC – ND 4.0 International) and in accordance with our TED Talks Usage Policy: . For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), please submit a Media Request at

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