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The Science Behind Dramatically Better Conversations | Charles Duhigg | TED

The key to deeply connecting with others is about more than just talking — it’s about asking the right kinds of questions, says journalist and author Charles Duhigg. He explores research-backed tools to have more meaningful conversations, sharing a simple yet powerful approach to transform how you communicate. (Recorded at TEDxManchester on March 3, 2024)…

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The key to deeply connecting with others is about more than just talking — it’s about asking the right kinds of questions, says journalist and author Charles Duhigg. He explores research-backed tools to have more meaningful conversations, sharing a simple yet powerful approach to transform how you communicate. (Recorded at TEDxManchester on March 3, 2024)

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47 Comments

47 Comments

  1. @anantsky

    March 29, 2025 at 7:16 am

    I would definitely want to be hugged as a kid, adult or old man.

  2. @jasonuren3479

    March 29, 2025 at 7:18 am

    The 3 conversations
    Practical conversations
    Do you want to be helped?
    Emotional conversations
    Do you want to be hugged?
    Social conversations
    Do you want to be heard?

  3. @stevo4535

    March 29, 2025 at 7:23 am

    Just let Elon talk.

    • @ReturnTheSlab932

      March 29, 2025 at 7:42 am

      Literally who would want that?

    • @cyndivincent9913

      March 29, 2025 at 9:03 am

      lol, Elon openly admits he lacks empathy soooo, he would never understand this concept.

  4. @toni4729

    March 29, 2025 at 7:24 am

    I’m seventy-three, and for the life of me, as a women, I cannot remember the last time I cried in front of anyone. Yes I can: I had to put my down, and my daughter was with me at the vet’s surgery.

  5. @HappySlappii

    March 29, 2025 at 7:29 am

    Carl Rogers in the house!

  6. @ReturnTheSlab932

    March 29, 2025 at 7:53 am

    Coincidentally watched this after the first time I’ve really connected with someone who I’ve otherwise not really spoken to much, and I genuinely did feel that elation once I was on my own, it’s amazing the sources our brain can pull dopamine from

  7. @geraldofrancisco5206

    March 29, 2025 at 8:00 am

    is that a woman in disguise?

  8. @Nmasiorising777

    March 29, 2025 at 8:02 am

    My go-to is “Do you want support or a solution?” This lets me know my role in our conversation. Not everyone is coming for advice. Sometimes people just need to be heard. ☺️

    • @MrWizardGG

      March 29, 2025 at 10:14 am

      People want a supportive response that may or may not contain a solution. If you hold back a solution and they say the solution is to stop being awful, that’s not nice.

    • @leagarner3675

      March 30, 2025 at 12:47 am

      ​@@MrWizardGGdo you always walk on eggshells?

    • @오나연-n1t

      March 30, 2025 at 8:56 pm

      😊😊😊😊

  9. @nothinginteresting1662

    March 29, 2025 at 8:23 am

    I call these conversations experiential conversations. Instead of collecting facts about the person, you ask them how they see their life experience. Honestly however, it’s quite difficult to have such conversations in real life. Most people, when asked such deep questions are left in a conundrum asking whether they should reveal their authentic opinions. Maybe their opinions will be judged.

    The reason it is so difficult for us, because for years we have been satisfied with shallow conversations about school, college, marriage, kids, work… You know, the things “everyone does”, even if not voluntarily but out of tradition. Living a fake life because you are expected to. And so, asking those usual boring questions in order to not hurt by being “too personal”.

    The fact that I can even write this is all thanks to social media. Never in my life will I be able to discuss this with my near and dear ones without appearing dangerous (for being unconventional). Here, I just write and those who want read and understand. We match, so to speak – even though we may not know each other’s face.

  10. @slimshadymcdagger

    March 29, 2025 at 8:26 am

    First ted talk i’ve given a crap about in years. Nice work Charles

  11. @pinealgasm

    March 29, 2025 at 8:33 am

    I’d like you to come into my life and tell me when I’m not doing that tell me how I’m failing tell me what I’m doing wrong because all I get is a bunch of heartless ableist bullies who aren’t capable of saying anything I haven’t heard yet

  12. @haunteddanelle5515

    March 29, 2025 at 8:33 am

    I just stopped talking to people and their drama. Never been happier.

  13. @m__.982

    March 29, 2025 at 9:04 am

    I believe this video was an old one .

  14. @TryToWinJourney

    March 29, 2025 at 9:30 am

    Great conversations are a mix of active listening, emotional intelligence, and genuine curiosity. Science shows that people respond better when they feel heard, so techniques like mirroring, open-ended questions, and thoughtful pauses can make interactions more engaging.

    One key factor is dopamine, the brain’s reward chemical, which spikes when conversations are meaningful or when someone feels valued. That’s why sharing personal stories and finding common ground create stronger connections. Nonverbal cues—like eye contact, nodding, and matching tone—also play a huge role in making a conversation flow naturally.

    Another interesting insight is the 43:57 rule, where people enjoy conversations more when they speak about 43% of the time and listen for 57%. It’s a balance of sharing and understanding.

    What’s your take—do you think great conversations are a skill people can develop, or is it more about natural chemistry between individuals?

  15. @AllegoricalSelf

    March 29, 2025 at 10:04 am

    That matching principal is so accurate. I feel so misunderstood most of the time.

  16. @nhalil

    March 29, 2025 at 11:19 am

    I am sure, that doctor is not from my universe. There is absolutely no surgeon in my universe who dont want to do surgery.

  17. @juiuice

    March 29, 2025 at 1:44 pm

    they had this same video 6 months ago, I know because the recommended video was literally next to this video

  18. @arturomadridm3

    March 29, 2025 at 1:48 pm

    Thank you for this. it was awesome.

  19. @SuperRicky1974

    March 29, 2025 at 3:50 pm

    I love this. It’s a beautiful confirmation of what I’ve been learning through NVC

  20. @arturopadilla7817

    March 29, 2025 at 5:32 pm

    If He is on Ted Talk..I Think, I Can be To

  21. @pinealgasm

    March 29, 2025 at 7:15 pm

    I want to be heard and then helped and then hugged

  22. @CaliberDawn

    March 29, 2025 at 8:40 pm

    I think the main issue is the lack of emotional intelligence.

  23. @CGSevenxPhoto

    March 29, 2025 at 11:01 pm

    I dare you to ask someone random for a hug: co worker, neighbor, store worker. And see how it goes/how it makes you feel, no matter their response. We don’t live in the same world we once did, connection seems to be much more conditional now.

  24. @فاطمهحسینی-و4ز

    March 29, 2025 at 11:38 pm

    It was amazing 🙃🙃🙂🙂

  25. @微中年台客

    March 30, 2025 at 2:52 am

    Dr. K, former chairman of Taiwan’s third-largest party, is being persecuted by the ruling party through judicial means without evidence, but with a presumption of guilt. He has been detained for 7 months, during which he has been forcibly administered highly addictive painkillers. As a result, he has developed kidney disease and blood in urine. The ruling party refuses to provide him with proper medical examinations and treatment, clearly intending to endanger his life. Please help international friends to uphold justice. Your assistance is sincerely requested.

  26. @alex0589

    March 30, 2025 at 3:17 am

    It’s not about the nail.

  27. @TheCentripetalForceOnOurPlanet

    March 30, 2025 at 7:31 am

    Experiments don’t always map to reality. If someone on the bus asked me this I’d be like, get away you psycho.

  28. @ccwoodlands1565

    March 30, 2025 at 2:04 pm

    Meh. Didn’t get much from this.

  29. @ccwoodlands1565

    March 30, 2025 at 2:07 pm

    If a doctor asked me “What does this cancer diagnosis mean to you?” I’d bust out laughing!

  30. @ctaylor1460

    March 30, 2025 at 9:38 pm

    You mention three types of conversations: practical-, emotional-, and social-conversations, but what about philosophical conversations, (which would include the scientific) which are the only type that are of any real interest? While philosophical conversations might, perhaps, be consider a type of practical conversation, given their specificity they really aren’t; so, why did did you chose to ignore philosophical conversations from you list, as if they don’t matter?

    • @juiuice

      March 31, 2025 at 7:52 am

      oh come off it, its more like he hadn’t considered it. But if I make a guess, the philosophical can technically encompass all three of those types of convos

    • @ctaylor1460

      March 31, 2025 at 9:12 am

      @@juiuice It is really hard to be believe that someone who has examined communication patterns, especially to the point of being able to give a TED talk on the subject would not have “considered it.” If he hadn’t he really isn’t much of a researcher, especially considering he is supposed to be a New York Times reporter.

    • @juiuice

      March 31, 2025 at 10:51 am

      @ I think you just answered your own question by this point

    • @ctaylor1460

      March 31, 2025 at 1:25 pm

      @@juiuice I give people the benefit of the doubt.

  31. @tehdii

    March 31, 2025 at 3:23 am

    What was like to had cleaner air and money?

  32. @Lifeofgeetha25

    March 31, 2025 at 3:52 am

    Amazing talk❤❤

  33. @ayobamisanusi8750

    March 31, 2025 at 4:45 am

    This speech has changed my perception to having conversations. Rather than seek facts, we should know the emotions behind them to get deeper answers.
    On the contrary, many individuals fake courage. This often manifest when you ask friends deep questions but fail to open up because they don’t want to be vulnerable. Unless in very rare situations, it will be challenging for a stranger to open up to a random person.

  34. @BonnieShadow33

    March 31, 2025 at 9:11 pm

    I have noticed over the years that it’s primarily people on the autism spectrum, like myself, who are naturally drawn toward these kinds of conversations. We aren’t at all afraid of asking deep questions, because we don’t want superficial relationships. We crave depth in our relationships. In fact, many of us pity neurotypical people who content themselves with superficial relationships throughout their lives. It’s like settling for life in black and white instead of the richness of all the colors.

  35. @VivaLingo

    April 1, 2025 at 11:27 am

    As a substitute teacher this “Helped, Hugged or Listened to” is really awesome. Kids are underrated and smart!

  36. @Kyla21Diamond

    April 1, 2025 at 4:03 pm

    I just asked my boyfriend wish me luck 🍀

  37. @Kyla21Diamond

    April 1, 2025 at 4:05 pm

    Last time I cried was when I got into argument with my mom.

  38. @neeleshverma4468

    April 1, 2025 at 9:24 pm

    Kudos King Charles 😊

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