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How to Start Any Conversation the Right Way | Chris Fenning | TED

What’s your point? Communication expert Chris Fenning reveals how the first 60 seconds can make or break a workplace conversation — and shares a three-step framework to help you get it right. (Recorded at TEDxEindhoven on November 7, 2024) Join us in person at a TED conference: Become a TED Member to support our mission:…

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What’s your point? Communication expert Chris Fenning reveals how the first 60 seconds can make or break a workplace conversation — and shares a three-step framework to help you get it right. (Recorded at TEDxEindhoven on November 7, 2024)

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42 Comments

42 Comments

  1. @Noyon-q3e

    October 11, 2026 at 2:03 pm

    🥰🥰🥰

  2. @TardigradeTough

    October 11, 2026 at 2:07 pm

    Not very good is he I was bored after about 30 seconds, maybe get good on the thing youre trying to teach!?

    • @トワイライト_0

      October 11, 2026 at 2:35 pm

      Do you have a low attention span … He literally integrated TIP throughout the whole presentation …

    • @Anastaysha-02

      October 11, 2026 at 3:12 pm

      @ト@トワイライト_0 I think the education section he’s looking for is English and grammar.

    • @トワイライト_0

      October 11, 2026 at 3:46 pm

      @Anastaysha-02 Definitely 😭

  3. @novoscient

    October 11, 2026 at 2:19 pm

    TIP :
    . Topic
    . Intention
    . Point

  4. @StoriesWithEvelynHart

    October 11, 2026 at 2:22 pm

    Chris asking if anyone has ever walked into a meeting hoping to be long-winded and unclear really stayed with me — what a gentle way to show us something we all recognize in ourselves. As someone who has sat through many meandering meetings over the years, it touched me to hear him admit he was responsible for some of that poor communication too. Thank you for this, TED. Please keep bringing talks like this to us.

  5. @BritishRick

    October 11, 2026 at 2:32 pm

    The most boring kind of conversation is the kind that does not bounce off because no one says anything. How am I going talk to someone who just goes “Hi” with no way to bounce off. It is small talk, small talk it is the worst, it is boring. “How are you feeling” am I supposed to feel something, how can bounce off that if I feel nothing at that moment. I ain’t liar, I am not going to say “I am delighted” without actually feeling that.

    So I think he is wrong, about saying nothing and convo will start. It’s the opposite it destroys a conversation. Destroys potential connection. No one approaches someone, random and goes “HI, HOW ARE YOU.” Maybe it is British thing, but that never works, because you feel like you are some plague. And it is not engaging enough to bounce off.

    • @TardigradeTough

      October 11, 2026 at 5:21 pm

      I always start with my day like “Hi I’ve drawing zips on pigs today what’ve you been upto?” Guaranteed to not get silence!

  6. @egx161

    October 11, 2026 at 2:41 pm

    When you ask for the time, don’t explain how a watch works.

  7. @egx161

    October 11, 2026 at 2:49 pm

    I try to follow the four agreements. Toltec wisdom. Very simple and very difficult.

  8. @Anastaysha-02

    October 11, 2026 at 3:09 pm

    Common sense isn’t a common application. Great depth and clarification here.🙏🏻🩵

  9. @HUH_777_uno

    October 11, 2026 at 3:17 pm

    Good stuff! Buddha’s questions: Is what you plan to communicate true (factual)? Is it necessary to communicate it? Will the person I want to communicate with benefit from the information I want to communicate? If the answer to all of these is Yes, go ahead and communicate with T.I.P.😊

  10. @달러복사하는러너

    October 11, 2026 at 4:05 pm

    대화의 첫 60초를 어떻게 해야 하는지 난 귀가 뚫리지 않아서 들리지않는다.
    In Seoul KOREA.

  11. @KMHill

    October 11, 2026 at 4:38 pm

    Productivity should not always be the singular objective. Some topics require depth.

  12. @LakesGeek

    October 11, 2026 at 6:59 pm

    Thanks I needed to hear a tip like this. I am *notorious* for long winded emails at work that my boss I’m 99.7% sure probably rolls his eyes at. Usually I’m given a polite comment thanking me for the usual comprehensive attention to detail but yes I am self aware and am really struggling to cut down my rambling. I always feel that I have a lot of information and reasoning that needs to be conveyed and don’t know how to cut it down, but this at least gives a starting point that either makes it worth reading or acts as a tl;dr that still gets the job done.

  13. @SteVeL_318

    October 11, 2026 at 7:26 pm

    The irony of him taking 10min to deliver a 5 min message.

    • @HotTubTedTalk

      October 12, 2026 at 8:56 pm

      @SteVeL_318 This. Should have been the shortest Ted Talk on record. Lol.

    • @brianmillerspeaks

      October 13, 2026 at 6:57 am

      @SteVeL_318  Explaining HOW to do something takes far longer than actually doing it. Learning to play a new board game can take hours when the game itself only takes 30 min. This is a ten minute talk that teaches more about clear communication than most 12 week courses.

    • @nikkanikka1999

      October 13, 2026 at 9:24 am

      U know most of top view Ted videos were like what u say but it’s more interting so that u didn’t realize, u see noone laugh with his speech so that’s why u see it long.

    • @rubenssiomusic

      October 13, 2026 at 3:30 pm

      The very first thing he said was that he wants to be “long-winded and unclear”…

    • @HotTubTedTalk

      October 13, 2026 at 3:43 pm

      Like the irony of corporate mission statements – are really confessions that need improvement 😂

    • @SteVeL_318

      October 15, 2026 at 9:04 am

      ​@brianmillerspeaksTrue, but this was not a message that needed that much time to explain.

  14. @the.carebear

    October 11, 2026 at 9:13 pm

    Very good, but it should be lost on none of us that he just spent 11 minutes telling us to get to the point.

  15. @Z-u-m-a

    October 12, 2026 at 2:59 am

    Well that was long-winded.

  16. @Ehsanullah-x8d

    October 12, 2026 at 7:52 am

    Clear talk

  17. @shontucker4504

    October 12, 2026 at 7:59 am

    seems to me that these are some soft skills that a lot of us already possess, its a good way to teach others though, great for increasing functionality in the workplace also, much appreciated.

  18. @LearnWithJC-y5y

    October 12, 2026 at 8:51 am

    what are you taking about? topic
    why do you tell me? intent
    what’s the point?

  19. @yephick

    October 12, 2026 at 8:56 am

    After watching the video I did go back to the beginning and… no, the speaker doesn’t practice what he’s preaching. So disappointing 🙁

  20. @365nanobook

    October 12, 2026 at 9:31 am

    I’ve sat in too many meetings where the first five minutes drift and nobody states what the point is. Chris’s TIP framework — topic, intention, point — feels like the fix I’ve been missing. What resonated most is naming my intention out loud; it removes the guesswork and lets everyone engage instead of decoding. Sixty seconds of clarity up front really can save an hour of confusion. Trying this in my next team meeting. 🙂

  21. @kazimahir-b5g

    October 12, 2026 at 2:38 pm

    Nice

  22. @Random9_

    October 12, 2026 at 11:17 pm

    This could have been an email

  23. @spinnner_a

    October 13, 2026 at 4:08 am

    Say Less
    TIP: Topic – Intend – Point

    Question you should respond in the introduction:
    What is my topic?
    Whay do I intend for other people to do with this message
    What point do I want to deliever?

  24. @kourosh_001

    October 13, 2026 at 4:08 am

    Say Less
    TIP: Topic – Intend – Point

    Question you should respond in the introduction:
    What is my topic?
    Whay do I intend for other people to do with this message
    What point do I want to deliever?

  25. @erinhhhh

    October 13, 2026 at 8:17 am

    want to play this to someone on my team lol

  26. @MuzaffarNasritdinov-i6u

    October 13, 2026 at 10:24 am

    If his boss is watching that video…..😅😅

  27. @the.scarletpearl

    October 13, 2026 at 5:44 pm

    I find this to be have capitalist hellscape energy actually. Like conversation is human and natural, we don’t have to follow an algorithm or structure to do something we innately are good at? Maybe he could learn something about patience and finding beauty in diverse conversation.

  28. @unchyoboi

    October 14, 2026 at 5:39 am

    any skills or methods, or anything he could have done different to not make the audiences kept SILENCE throughout the talk?

  29. @AhDee-n2u

    October 14, 2026 at 11:30 am

    Well said!
    I really like his presentation
    What’s his name? I want to follow him

  30. @FawzZadran

    October 15, 2026 at 12:42 pm

    Vivid and concise 👏

  31. @motiviscus7

    October 15, 2026 at 1:33 pm

    Realy its a truth he said about all who worked in corporate or any field
    So we have to make point before talk into the meeting and
    TIP is main for any meeting
    T for we must have topic to talk in meeting before
    I for stards for intent
    WhT is the intent to delever our msg
    And
    P for Point to clear their thinking

  32. @KevalDhondge-g6f

    October 15, 2026 at 7:00 pm

    I came, I watched, I subscribed.

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