Science & Technology

Forget ‘Founder Mode,’ what about Customer Mode? | Equity Podcast

You might have noticed in your time online that a lot of the services and the websites that you’re using are kind of getting…worse. The good news, though, is that this means that there are different sectors that are ripe for disruption. On today’s episode of Equity () , Rebecca’s joined by Ed Zitron ()…

Published

1 year ago

January 29, 2025

CYBER TECH TV

On today’s episode of Equity () , Rebecca’s joined by Ed Zitron () —CEO of EZPR, host of the Better Offline podcast, and author of Why Everything Stopped Working—to dig into why this shift is happening and what it means for startups.

Listen to the full episode to hear the pair discuss:

• Why it’s time to ditch ‘founder mode’ for what Ed calls ‘customer mode’ – a more sustainable, customer-first approach that beats the growth-at-all-costs mentality.

• The opportunities Ed sees for startups in what he sees as a declining market

• The long-term outlook for generative AI companies like OpenAI. (Note: this interview was recorded before the DeepSeek () news broke, but don’t worry – Equity will have that update for you later in the week.)

Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday.

Subscribe to us on Apple Podcasts () , Overcast () , Spotify () and all the casts. You also can follow Equity on X () and Threads () , at @EquityPod. For the full episode transcript, for those who prefer reading over listening, check out our full archive of episodes here () .

Credits: Equity is produced by Theresa Loconsolo with editing by Kell. We’d also like to thank TechCrunch’s audience development team. Thank you so much for listening, and we’ll talk to you next time.

Learn more about your ad choices. Visit megaphone.fm/adchoices ()

Up Next

DeepSeek AI Is Sending Your Data to China

Don't Miss

Shocked By the Cost of Eggs? Here’s What’s Going On

1 Comment

@pushon-paint

January 29, 2025 at 1:30 pm

hello Rebecca

Reply

CNET

Special Event: Magic: The Gathering x Marvel Super Heroes

Just tapping mana and busting nuts at the #magicthegathering Marvel Super Heroes preview during #SummerGameFest. #marvel #mtg #mtgcommunity #cnetallaccess 📽️: Faith Chihil Add CNET as a trusted news source Never miss a deal again! See CNET’s browser extension 👉 Check out CNET’s Amazon Storefront: Subscribe to CNET on YouTube: Follow us on TikTok: Follow us…

Published

1 day ago

June 22, 2026

CYBER TECH TV

Just tapping mana and busting nuts at the #magicthegathering Marvel Super Heroes preview during #SummerGameFest. #marvel #mtg #mtgcommunity #cnetallaccess 📽️: Faith Chihil

Add CNET as a trusted news source
Never miss a deal again! See CNET’s browser extension 👉
Check out CNET’s Amazon Storefront:
Subscribe to CNET on YouTube:
Follow us on TikTok:
Follow us on Instagram:
Follow us on Bluesky:
Like us on Facebook:
CNET’s AI Atlas:
Follow us on X:
Visit CNET.com:

CNET

Unboxing the Honor Watch 6

Let’s unbox the Honor Watch 6 in Twilight Brown. (Sorry, not available in the US.) #honor #honorwatch #smartwatch #watches #tech #unboxing 📽️: Vanessa Hand-Orellana Add CNET as a trusted news source Never miss a deal again! See CNET’s browser extension 👉 Check out CNET’s Amazon Storefront: Subscribe to CNET on YouTube: Follow us on TikTok:…

Published

1 day ago

June 22, 2026

CYBER TECH TV

Let’s unbox the Honor Watch 6 in Twilight Brown. (Sorry, not available in the US.) #honor #honorwatch #smartwatch #watches #tech #unboxing 📽️: Vanessa Hand-Orellana

CNET

Meet the Fastest Rocketbike Powered by Superheated Water

Go behind the scenes with Force of Nature, the world’s fastest steam-powered rocketbike. Read more about it on CNET.com I Saw the Ultimate Rocket Bike in Action and It Blew Me Away 0:00 The World’s Fastest Steam-Powered Rocket Bike 0:20 The Dream & Inspiration 1:12 How the Steam Rocket Engine Works 2:24 Pre-Race Nerves &…

Published

3 days ago

June 21, 2026

CYBER TECH TV

Go behind the scenes with Force of Nature, the world’s fastest steam-powered rocketbike.

Read more about it on CNET.com
I Saw the Ultimate Rocket Bike in Action and It Blew Me Away

0:00 The World’s Fastest Steam-Powered Rocket Bike
0:20 The Dream & Inspiration
1:12 How the Steam Rocket Engine Works
2:24 Pre-Race Nerves & Safety Checks
3:15 The Launch: Pulling 6Gs of Force!
4:20 Post-Race Analysis & Chasing Records