Science & Technology

Forget ‘Founder Mode,’ what about Customer Mode? | Equity Podcast

You might have noticed in your time online that a lot of the services and the websites that you’re using are kind of getting…worse. The good news, though, is that this means that there are different sectors that are ripe for disruption. On today’s episode of Equity () , Rebecca’s joined by Ed Zitron ()…

Published

1 year ago

January 29, 2025

CYBER TECH TV

On today’s episode of Equity () , Rebecca’s joined by Ed Zitron () —CEO of EZPR, host of the Better Offline podcast, and author of Why Everything Stopped Working—to dig into why this shift is happening and what it means for startups.

Listen to the full episode to hear the pair discuss:

• Why it’s time to ditch ‘founder mode’ for what Ed calls ‘customer mode’ – a more sustainable, customer-first approach that beats the growth-at-all-costs mentality.

• The opportunities Ed sees for startups in what he sees as a declining market

• The long-term outlook for generative AI companies like OpenAI. (Note: this interview was recorded before the DeepSeek () news broke, but don’t worry – Equity will have that update for you later in the week.)

Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday.

Subscribe to us on Apple Podcasts () , Overcast () , Spotify () and all the casts. You also can follow Equity on X () and Threads () , at @EquityPod. For the full episode transcript, for those who prefer reading over listening, check out our full archive of episodes here () .

Credits: Equity is produced by Theresa Loconsolo with editing by Kell. We’d also like to thank TechCrunch’s audience development team. Thank you so much for listening, and we’ll talk to you next time.

Learn more about your ad choices. Visit megaphone.fm/adchoices ()

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1 Comment

@pushon-paint

January 29, 2025 at 1:30 pm

hello Rebecca

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CNET

To Beta or Not to Beta? iOS 27 Thoughts

Should you download the newest version of iOS? Our Iyaz Aktar has a lot of thoughts either way. Get the full deets: #ios #ios27 #iosbeta #apple #mobile #onemorething #allthingsmobile Add CNET as a trusted news source Never miss a deal again! See CNET’s browser extension 👉 Check out CNET’s Amazon Storefront: Subscribe to CNET on…

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16 hours ago

July 13, 2026

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Should you download the newest version of iOS? Our Iyaz Aktar has a lot of thoughts either way.

Get the full deets:

#ios #ios27 #iosbeta #apple #mobile #onemorething #allthingsmobile

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Do NOT Install iOS 27 Beta Until You Watch This! | All Things Mobile

Apple’s iOS 27 beta brings massive changes like a smarter Siri, but there’s a huge catch: You can’t just uninstall it. Here is everything you need to know to safely install the beta without ruining your iPhone. 0:00 What’s New in iOS 27 Beta 0:27 The iOS 27 Beta Installation Myth 0:52 What You Need…

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July 13, 2026

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0:27 The iOS 27 Beta Installation Myth
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Meet Soft Flying Robots Inspired by Disney, Studio Ghibli and Pokemon

A team of researchers has demonstrated the role that floating robots inspired by Tinker Bell, Pokemon and Studio Ghibli might be able to play in our lives. 0:00 The Benefits of Soft Floating Robots 0:36 Solving the Safety Challenges of Human-Robot Interaction 1:25 Overcoming the Uncanny Valley and Building Emotional Connections 2:55 Existing Floating Robots…

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2 days ago

July 12, 2026

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A team of researchers has demonstrated the role that floating robots inspired by Tinker Bell, Pokemon and Studio Ghibli might be able to play in our lives.

0:00 The Benefits of Soft Floating Robots
0:36 Solving the Safety Challenges of Human-Robot Interaction
1:25 Overcoming the Uncanny Valley and Building Emotional Connections
2:55 Existing Floating Robots and Future Possibilities

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#robot #robotics #flyingrobot #flyingmachine #disney #pokemon #engineering