Bloomberg Technology
AI’s Impact on Customer Service
NICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch…
Bloomberg Technology
Nvidia’s Magic Fades | Bloomberg Technology
Bloomberg’s Caroline Hyde discusses the latest sentiment around Nvidia as investors cool on the AI darling despite posting an earnings beat. And, the new Trump administration is said to be mulling a first-ever crypto policy role. Plus, Palo Alto Networks sees easier “fixes” ahead in cybersecurity as the world moves from hardware to software. ——–…
Bloomberg Technology
Palo Alto CEO Says Regulations May Get Easier Under Trump
Nikesh Arora, CEO of Palo Alto Networks, says M&A could potentially move quicker under the new Trump administration as they take on a more deregulatory tone. He joins Caroline Hyde to discuss on “Bloomberg Technology.” ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch the latest full episodes of “Bloomberg Technology” with…
Bloomberg Technology
JPM Rolls Out AI Assistant for Workers
JPMorgan Chase Chief Data and Analytics Officer Teresa Heitsenrether talks about how the company is using an artificial intelligence assistant called LLM Suite. She speaks to Bloomberg’s Caroline Hyde at the Evident AI Symposium in New York. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch the latest full episodes of “Bloomberg…
Nvidia’s Magic Fades | Bloomberg Technology
Palo Alto CEO Says Regulations May Get Easier Under Trump
JPM Rolls Out AI Assistant for Workers
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Antonio López
May 12, 2023 at 6:05 pm
I hope AI like Chat GPT destroy companies like Teleperformance.
TheScarbro970
May 12, 2023 at 8:12 pm
Embrace the change.
It’s coming fast.
Susan Elizabeth
May 13, 2023 at 8:05 pm
You do know the consumer can withdraw from participation, right?
Summatim
May 13, 2023 at 7:16 am
Summary was generated by Summatim, let us know if there are any inaccuracies! 🤖
0:03: Introduction
0:34: Benefits of AI in Customer Service
1:12: Competition in AI
2:35: Why Customers Choose Their Platform
3:47: Pressure to Talk About AI
5:02: Customer Base and Confidence to Spend