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Uber Eats vs DoorDash delivery test and service comparison
How do the two most popular food delivery apps in the US stack up against one another? 00:00 – DoorDash vs. Uber Eats 00:36 – Location 01:11 – Pricing 02:35 – Homepage Layouts 04:20 – Customer Service 04:46 – Menu Layouts 05:23 – Checkout Processes 06:10 – Placing An Order 06:40 – Food Arrival 07:31…
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Jackie Sos
September 18, 2020 at 2:40 pm
Great video . Thanks for the information.
Hideika
September 18, 2020 at 3:03 pm
I’m a UberEats delivery driver… interesting video lol
Alberto H
September 19, 2020 at 12:15 am
I’m a DoorDash delivery driver grrr hello enemy 😡
zunedog31
September 18, 2020 at 3:05 pm
Being able to filter out non-black owned restaurants is true social progress
bigaldeezy
September 18, 2020 at 7:47 pm
Why man? Just why? Does it hurt your soul that bad that black people exist? You absolutely can’t be serious! I am praying for you.
zunedog31
September 18, 2020 at 7:48 pm
@bigaldeezy I’m very clearly being facaeous.
Brian Perkins
September 18, 2020 at 3:25 pm
i usually use doordash
Nassem
September 18, 2020 at 3:29 pm
Ain’t nobody leaving cash at the door. Make it easy on yourself and tip through the app please. 🙂
Jen Tobin
September 18, 2020 at 3:32 pm
I like grub hub and door dash
reads khan
September 18, 2020 at 3:35 pm
Hit like if you watched this video for the host
Off the Shelf Movie Night
September 18, 2020 at 3:38 pm
How about GrunHub?
Ron Leedy
September 18, 2020 at 3:50 pm
Based on personal and fellow restaurateurs, DD exploits their “partnerships” whereas UE takes less from the restaurants profits. DD will eventually bankrupt your favorite place.
David Oh
September 18, 2020 at 4:24 pm
My work involves lunch meetings with offices around southern California. I’ved used all of these services for small to larger orders and they are all terrible. They’ve all cancelled on me within an hour of delivery date, which puts me in a tough spot. All of these services are designed around the fact that the app doesn’t notify the delivery to the driver until right before. So they don’t verify if the restaurant can do the order or not. DO NOT COUNT ON THESE SERVICES if it relates to your work or you are going to be royally screwed.
ZAPSTER
September 19, 2020 at 12:26 am
Postmates is the best option,they refund you right away if you’re delivery is an hour late or incorrect.
Stefan Borisov
September 18, 2020 at 4:31 pm
There are no delivery fees nor service fees in the two most popular apps here in Europe, Takeaway and Foodpanda. And in the rare cases that delivery fees are applied, they are under $2 ( the most expensive).
GeethChand Yanamadala
September 18, 2020 at 4:37 pm
Swiggi, Zomato 🌟
Marco Martins
September 18, 2020 at 4:51 pm
Interesting 👌
But I still use Just eat website
Shazeb Shaikhh
September 18, 2020 at 4:56 pm
Hey u are where r you from ..
You videos so good ..
DarthRaider
September 18, 2020 at 6:40 pm
How about no tips at all?
Hoang Le
September 18, 2020 at 7:58 pm
Of course you can. However I wouldn’t try that during peak hour, it could take 1-2 hr for your order to arrive. Worst case, DD/UberEats will can cancel your order due to no driver accept your order.
Mplay1983
September 18, 2020 at 6:58 pm
Uber Eats bought Postmates. I’d much better learn more about what they charge restaurants. It’s been said national chains get discounts, which sounds a bit anticompetitive making it harder for independent restaurants.
Un Deadly
September 18, 2020 at 8:58 pm
it’s amazing how dated those phones look
Felix Five
September 18, 2020 at 9:49 pm
They main problem with these is that they squeeze restaurants what little profits they make
Chris Heiny
September 18, 2020 at 10:38 pm
Pro tip: Best way is to order food is to….call it in and drive to that establishment. No one should be ordering food that is in radius of 3 miles and ordering through DD or UE.
samantha farmer
September 18, 2020 at 10:49 pm
GrubHub
Edward Joung
September 18, 2020 at 11:10 pm
7:05 First floor deck of your house?!?!?! Just say PORCH! Damn…. needlessly complicated.
Bera
September 18, 2020 at 11:50 pm
This is the type of content I like.
ZAPSTER
September 19, 2020 at 12:21 am
Uber eats customer service is absolutely terrible and impossible to get ahold of,DoorDash has more accurate drivers and a very awesome customer service.
Albert Luna
September 20, 2020 at 4:12 pm
Haha…lies.
Suraj Rasaili
September 19, 2020 at 1:02 am
Let’s take a moment to appreciate how beautiful she is…
Shane Roc
September 19, 2020 at 1:27 am
😴
Edi2020
September 19, 2020 at 2:28 am
Shout out doodash were dem napkins at? Bored in da house bored in the house bored!
John M
September 19, 2020 at 2:49 am
It’s cheaper to order through the restaurant even if they use Door Dash to do the delivery. At least in my area, I’ve noticed the menu prices are slightly inflated in the Door Dash app.
Toon Link
September 20, 2020 at 2:21 pm
Same with uber.
My $30 lunch order on ubereats is $12 when I order from the restaurant website
GyanPrakash
September 19, 2020 at 4:51 am
You’re HOT 🔥😎🙏❤️
GyanPrakash
September 19, 2020 at 4:52 am
Why everyone in USA so beautiful 👍😎
GyanPrakash
September 19, 2020 at 4:53 am
What’s her name 😎🤣😅
sockhopsinger
September 19, 2020 at 5:46 am
MY problem with both with the contactless delivery is that I live in a condo building. Some of the drivers won’t even try and contact the customers if they have issues getting in. They just leave the food somewhere and zap off a picture of the location. Enter one blind guy, and I’m sure you see the problem. 🙂
Margarita Lazova
September 19, 2020 at 6:27 am
This beautiful young lady did an amazing job comparing both apps.
Thank you ❤️
Cary Nelson
September 19, 2020 at 10:59 am
Just recently we ordered Buffalo Wild Wings and looked at door dash and ordering from BWW app. Ordering from BWW themselves it was way cheaper plus it was delivered by Doordash anyway. I put the exact same order in both to see the price, Doordash wanted $55.42 while Buffalo Wild Wings was $42.25. Crazy that Doordash wanted $13 more for exact same food.
Debasish Dutta
September 19, 2020 at 12:20 pm
Why is no one talking about Grubhub?
Video Superhero
September 19, 2020 at 1:50 pm
This is a really bad video. These apps charge the restaurant major fees in addition to the fees they charge the customer. The fees are so large that the restaurants can’t survive. But with videos like these that help normalize these apps, the restaurateurs that don’t sign up feel left out. Conclusion, never order from a restaurant using these apps if you want your local restaurant to survive.
Flowers Roses
September 19, 2020 at 1:53 pm
Im a DoorDash driver and DOORDASH has been stealing my tips…. Lately has been trying to steal my payments. If i take a $5 order and they game $5 tip, i only get paid $5. They take the tips. So please, if you guys order on Doordash please tip cash, don’t waste you money tipping online.
Terrell Brown
September 19, 2020 at 2:25 pm
Stop talking so slow. Learn to read.
Bait_01
September 20, 2020 at 4:32 pm
1.25x speed
Petra - wir uns kennenlernen
September 19, 2020 at 4:42 pm
1:22 atemberaubend
j317
September 19, 2020 at 7:49 pm
grubhub better than both
yass123
September 19, 2020 at 9:05 pm
As a fast food place owner, please don’t use these apps. Pick up the phone and call the place!!!!
pavan scott
September 20, 2020 at 12:40 am
This intern needs to smile alot if she wants to continue in CNET😬. And should also concentrate on voice modulations & expressions. But it’s a good start ,All the best 👍. content/comparison was excellent👌.
Bob Rohubres
September 20, 2020 at 5:42 am
Tip on the app we can see how much u top before and if it’s too far we won’t take it since we don’t know that you’ll tip or not when we get there.
alex carr
September 20, 2020 at 7:57 am
hey jessica haven’t seen you in like 10 years. it’s tracey’s carr’s son
K 97
September 20, 2020 at 1:20 pm
No simps around?????
She’s beautiful
The Desi Vegan
September 20, 2020 at 3:30 pm
I have never used any food delivery service and never will.
New Personal
September 21, 2020 at 6:33 pm
That’s quite ignorant if it’s because they have to pay the people delivering it. Pizza delivery has been a thing since as far back as I can remember and paying those delivery guys has to come from somewhere. Even when I was a kid, we ordered pizza.
The Desi Vegan
September 21, 2020 at 6:40 pm
New Personal That’s quite an assumption on your part, the first reasoning you think about is money. You’re dead wrong. I believe in eating fresh food eaten within 5 minutes of it being made. It tastes better than 30 minute old food. You should try it someday.
New Personal
September 21, 2020 at 7:24 pm
@The Desi Vegan Okay. Looks like you liked your own comment when you posted it and these people don’t know you. I’ve not seen anyone give that reason before for the food being fresh but I do see a lot of people complaining that delivery people need to get paid.
Albert Luna
September 20, 2020 at 4:14 pm
Doordash is garbage. I’ll use Ubereats 10 out of 10 times.
The Face
September 20, 2020 at 9:56 pm
I’ll give her a big burrito anytime 😉
Ranga KV
September 21, 2020 at 4:53 pm
Hi, I am from India, and here, Uber eats is a poor performer because of the fact that they don’t have many vegetarian restaurants, and this is something I have noticed always.. the kind of restaurants also have limited menu options and many a times they’re plain uninspiring… we have other options, one called “Zomato”, an app mostly which has forayed into few south East Asian countries and maybe Eastern European countries and another called Swiggy.. this is a great comparison and if I were to be in the US, the first choice for me in terms of food ordering would be by default “doordash”… don’t know why but I somehow love that company… maybe this review also cemented my love for doordash as they charge kinda lesser delivery charges and fees compared to über eats, again depending on location and other factors… brilliant review, and yes I have heard that delivery executives kinda get grumpy if u don’t tip them properly… surprises me because here in India, whether they’re tipped or not, they can’t avoid deliveries @ all!!… differences galore!!… nice review, and the verdict is as expected, where the end user chooses what’s good for them… nice, enjoyable..
NoCause
September 21, 2020 at 9:46 pm
Pro-tip from driver: if you order food delivery at night PUT ON YOUR DAMN PORCH LIGHT.
If the number of your house is hard to find, behind a bush, nonexistent, leave directions which describe the color of your house, what’s in front of it,or something like that.
For example, I was delivering a late night order to an area where thr numbers were hard to find. I literally could not find rhe addresses on the houses, no lights on, and it wasn’t on the street either. Finally guy walks up and I confirm its him. I tell him sorry I couldn’t find the house numbers and he’s like yeah it’s hard to see (first flag). He tries to show me where it is and he, the person who lives there, literally could not find it himself ( mega flag)😂.You live here and you can’t find it, so how can I, I thought to myself. We said our goodbyes and I never found out where that stupid house number was.
Also, type your address in, don’t be lazy and drop the pin. The drop isn’t always accurate when you drop it. If it shows your foods dropped off and it’s not where you said to leave it go check your neighbors houses.
Just last night I had an order that was supposed to be left at the door but the address was wrong.Luckily he had preemptively texted me and described his house because when I got to the address it did not look how he told me ( same color but no green door). His house was two houses down from the listed address and if he hadn’t described his house I would have delivered it to the wrong one.
Fortunately when I discovered the error I texted him to confirm his address and he got his food.
Virtuous Gamer
September 22, 2020 at 11:40 am
Doordash has been messing up alot of orders lately. They also have lazy drivers.
Jessica Fierro
September 23, 2020 at 12:17 am
Thank you so much for watching! 🍕🌯🌮Let me know which food delivery service you prefer, & any other app comparisons you’d like to see in the future!