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Unboxing the Microsoft Surface Duo

Microsoft’s ambitious, dual-screen Android phone, the Surface Duo, costs $1,399 and will be available Sept. 10. Watch our exclusive hands-on and deep-dive with a prototype of the Duo, including an interview with Panos Panay here: You can buy Microsoft Duo here… Microsoft: Best Buy: *CNET may get a commission from these offers.

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61 Comments

61 Comments

  1. harry #

    August 27, 2020 at 12:10 am

    If it was less than $1000, i might have given it a thought

  2. Joey

    August 27, 2020 at 12:13 am

    Where are the speakers?

  3. James Long III

    August 27, 2020 at 12:16 am

    You can’t turn it on yet?! Microsoft having you review their packing material? What a waste of time

  4. Felix Five

    August 27, 2020 at 12:16 am

    Thank god it doesn’t come with Windows

  5. David Rawlins

    August 27, 2020 at 12:17 am

    It looks really cool, I’m curious who this phone is aimed towards, because I get a business vibe from it. Plus it doesn’t look very pocketable.

    • Sun Shine

      August 27, 2020 at 12:19 am

      It’s also a mini PC. Imagine carrying a very heavy and huge PC to work and school and anywhere. This is perfect.

  6. Amman Alexander

    August 27, 2020 at 12:18 am

    I’m Alone 😍😥

  7. Eileen the Crow

    August 27, 2020 at 12:18 am

    If this thing at least had top of the line specs (instead of something from over a year ago and little ram), and came with a pen, i’d say the price would make perfect sense.. but right now, I’m worried itll be DOA.

  8. C Woody

    August 27, 2020 at 12:20 am

    Man calls on that thing going to be a bit of getting use to

  9. QuarioQuario54321

    August 27, 2020 at 12:27 am

    This’s so overpriced when it has last year’s processor, a total of 1 lens that serves as both the front&rear camera&is only 11 MP, &no wireless charging, stereo sound, or 5G. This thing should only cost $200.

    • AnythingRyan

      August 27, 2020 at 12:36 am

      And its a crappy 1 micron camera :’)

    • jo e

      August 27, 2020 at 12:46 am

      Samsung’s z flip did the same thing and no one cared🤷‍♂️

  10. Mad Rat

    August 27, 2020 at 12:28 am

    When you’re not allowed to turn it on until preorders are delivered, you know that Microsoft is very scared if this dud…

    • jo e

      August 27, 2020 at 12:43 am

      Huh? It’s standard practice lmao

    • Mad Rat

      August 27, 2020 at 12:50 am

      @jo e It’s not standard practice. Did you even read what I said? Usually, a product can be reviewed NOW, prior to deliveries and well after launch. Instead, Microsoft won’t let anyone TURN IT ON. That’s just bizarre. What are they scared of? Show me another phone where reviewers can only show it without turning it on until products are actually delivered. Either reviewers just don’t get them, or they can do full reviews (or at least turn them on for a general walk through).

    • jo e

      August 27, 2020 at 12:54 am

      Mad Rat this thing hasn’t even launched yet dude. It comes out September 10. Companies usually prevent tech from being used until after launch.

    • Mad Rat

      August 27, 2020 at 1:07 am

      @jo e Seriously 😂. Phones and tech products are reviewed routinely prior to release. Companies send them to tech reviewers all the time. What are you talking about 😂

    • jo e

      August 27, 2020 at 1:13 am

      Mad Rat really now? Got an example?

  11. Surge P

    August 27, 2020 at 12:30 am

    How to extend a video of a PHONE THAT I CAN TURN ON to at least 5 minutes to appease google analytics.

    Place compare it to a Nintendo 3ds

  12. Guess Who

    August 27, 2020 at 12:34 am

    Will be the same problem like surface pro..

    • jo e

      August 27, 2020 at 12:44 am

      … that it’ll be a successful product?

  13. Joshua Varghese

    August 27, 2020 at 12:37 am

    I mean, that wasn’t one of the better UN boxing’s I’ve seen. He didn’t use any of the pull tabs like he was supposed to and kinda just went through it and didn’t zoom in to let us read.

  14. ThexBorg

    August 27, 2020 at 12:45 am

    Are Microsoft using Apple boxes now?

  15. P Cango

    August 27, 2020 at 12:54 am

    * Cargo shorts friendly.

  16. eastern2western

    August 27, 2020 at 12:56 am

    Okay, how do u use it as a phone?

  17. Kevin L

    August 27, 2020 at 1:01 am

    As a designer, I cringed a little bit when he flipped the phone over from the box when there’s a perfectly pull tab right there to take the device out. lol

  18. Don DP

    August 27, 2020 at 1:01 am

    Really… You made a video about what is inside the surface duo box? Really!!!😅

  19. Vandel Jason Strypper

    August 27, 2020 at 1:02 am

    Product: Joke
    Price: Meme

  20. SalmanTheDon

    August 27, 2020 at 1:04 am

    No back camera?!

  21. MIGO GERLO

    August 27, 2020 at 1:04 am

    1st time to watch an unboxing… & see JUST an unboxing 🤣 weird flex there Microsoft 😆😆

  22. Richard De Melo

    August 27, 2020 at 1:07 am

    What a sad review

  23. Mark Kendrick

    August 27, 2020 at 1:10 am

    It looks to be DOA in my opinion. There’s no chance I would spend my money on that, I’m not sure who it’s designed for

  24. My Nintendo Gaming Feed

    August 27, 2020 at 1:21 am

    *Turn. It. On.*
    Turn. It. On.
    Don’t delay, Turn it on, now!

  25. J Kennel Puppies

    August 27, 2020 at 1:22 am

    It’s literally unboxing, doesn’t even switch on the gadget😅😅😅

  26. M P

    August 27, 2020 at 3:03 pm

    I like the concept for professional use.

  27. William Law

    August 27, 2020 at 3:31 pm

    You cant let us see it turn on or it itself really cant be turn on?

  28. Yong Dae Kim

    August 27, 2020 at 3:58 pm

    오늘 올라온 서피스듀오 언박싱 컨텐츠 들은 하나같이 화면을 안켜네 ㅋ 테크 유튜버들이 켤줄 모르는건 아닐테고 그럴싸한 목업을 받은건가…

  29. CNET

    August 27, 2020 at 4:01 pm

    Hi folks, thanks for watching!

    A lot of you are asking why we couldn’t turn the Surface Duo on. Microsoft’s review agreement doesn’t allow us to show the display until September 10. But we’ll show and tell you everything in a full review then!

    • Mahesh Bhattarai

      August 27, 2020 at 7:15 pm

      That’s strange 😁 Microsoft asked CNET not to disclose the software until sept ? But there are always leaks of devices beforehand and so it’s crazy. This is probably a marketing strategy of Microsoft to increase the hype and curiosity in minds of tech enthusiastic people. $1400 is probably too much. Hope it doesn’t push away people like the Lumia/ Nokia (at least they’ll not leave the competition this time for lack of apps)

  30. Ankur Kini

    August 27, 2020 at 4:06 pm

    CNET dont you use professional cameras anymore? why do i see so many videos lately that seem to have been shot on bad mid-range phone cameras? did you stop trying?

    • CNET

      August 27, 2020 at 7:38 pm

      We’re a large team working from our individual homes all over the world. We only have so many “professional cameras” while the rest of our hosts only have phones to work with. Looking forward to getting back to working together and sharing equipment again some day. But for now we’re doing what we can. 🙂

  31. Justin Landis

    August 27, 2020 at 4:08 pm

    Really want to get this. And also the black cable and wall wort are so deeply upsetting to my OCD. S/

  32. Abood likes it

    August 27, 2020 at 4:18 pm

    ghaeeeee

  33. Carlos c

    August 27, 2020 at 5:00 pm

    Lame

  34. no name

    August 27, 2020 at 5:04 pm

    to me that is a much smarter design instead of a crappy soft plastic bendable screen
    For 1400$ MS should have included their stylus pen tho. Making that an extra purchase is just dumb

  35. Cracked Apple

    August 27, 2020 at 5:50 pm

    Omg is my favourite phone + windows

  36. Nazrin

    August 27, 2020 at 6:53 pm

    This is a tablet pretending to be a phone. Might as well get a real tablet and utilise the screen fully at a fraction of this ridiculous price and with pen included.

    Anyway Remember Sony tablet dual screen which doesn’t sold very well.

  37. J P

    August 27, 2020 at 7:15 pm

    They guys/gals at Nadellasoft are firing on all cylinders these days. Well… almost all cylinders. They need to give up this pipe dream about Windows 10x and just release a Surface branded Chromebook next. So happy to see the company we knew as Microsoft dead and gone. Satya Nadella is the best thing that ever happened to them… and to Google for that matter! ;0)

  38. Asif MK

    August 27, 2020 at 7:25 pm

    Never Trust a microsoft phone.. i used two and both are in my shelf now.. one is without display and one is with support of alcatel with windows software.. if the new phone also with microsoft software please stay away… simply microsoft phones are not trustworthy..

  39. Christopher Alonzo

    August 27, 2020 at 7:43 pm

    You sound stupid when you say that you are concerned that it needs a bumper. All glass phones need protection.

  40. idmarts1

    August 27, 2020 at 8:03 pm

    Don’t flex that square one cube can you solve it????? Don’t do me like that CNET.

  41. Iftekhar Alam

    August 27, 2020 at 8:21 pm

    a crap worth 1399

  42. Fact Check

    August 27, 2020 at 9:03 pm

    Another gadget created in the pre-Covid world in which one’s existence and life purpose depended on possessing another thousand bucks gimmick…..

  43. HackerToolsForPranks official channel

    August 27, 2020 at 9:33 pm

    OwO that was quick

  44. skelly

    August 27, 2020 at 9:40 pm

    it’s not exciting…

  45. Bruce Chan

    August 27, 2020 at 9:50 pm

    when is NEO’s video coming up?

  46. Jonathan Insermini

    August 27, 2020 at 10:09 pm

    Perfect, let’s see how long it takes for the battery to expand and destroy one of the screens…. you know, like most surface devices.

  47. jaboody singh

    August 27, 2020 at 10:31 pm

    How stupid is it to say that it is a little concerning to get a bumper ….. what an idiot

  48. c steed

    August 27, 2020 at 11:27 pm

    Are you aware that you can fold it all the way back? Seems like you keep avoiding it

  49. MrReyviz

    August 27, 2020 at 11:42 pm

    But does it fit in your pocket?

  50. Roberto Guimaraes

    August 28, 2020 at 1:25 am

    This needs to have a pen slot like the galaxy note, or I’m getting the note instead.

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