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Microsoft Surface Duo 2 Review

The Surface Duo 2 has been upgraded in just about every way compared to the original. But is that enough to make Microsoft’s $1,500 phone worth recommending? You can buy the Surface Duo 2 here: *CNET may get a commission from this offer. Read the full review on CNET: Follow Lisa here: Subscribe to CNET:…

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The Surface Duo 2 has been upgraded in just about every way compared to the original. But is that enough to make Microsoft’s $1,500 phone worth recommending?

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70 Comments

70 Comments

  1. johnny ford

    October 21, 2021 at 6:12 pm

    The original duo was a perfect size It just needed a bigger screen.

  2. Dee Man

    October 21, 2021 at 6:12 pm

    You can’t use the Surface Duo as a tablet because it’s not a tablet. Is this really to hard to figure out?

  3. Oliver Stemp

    October 21, 2021 at 6:14 pm

    It’s still horribly flawed then

  4. Andy Garcia

    October 21, 2021 at 6:48 pm

    The fact that I was actually considering buying this, 🤮 it’s horrible.

  5. Σπύρος Πίντζος

    October 21, 2021 at 7:01 pm

    Does it support the surface pen?? I am interested to use it as a large notebook 📓. Psychology student here ✌😁

    • Idontknow whatimdoing

      October 21, 2021 at 7:08 pm

      Yes it does

  6. Alshahriar Islam Ziko

    October 21, 2021 at 7:06 pm

    How’s that supposed to be PRODUCTIVE?
    Is there any task/app which’s been optimized for this!

  7. Greg Vernon

    October 21, 2021 at 7:22 pm

    Here come the Microsoft-paid social media accounts to argue with the review. As always. As ever.

  8. David Jamgochian

    October 21, 2021 at 7:31 pm

    I seen with her hair goes good with your blousse💞

  9. SociallyDysfunctional

    October 21, 2021 at 7:43 pm

    Ugh negative Nancy 🙄

  10. CNET

    October 21, 2021 at 7:50 pm

    See the Surface Duo 2 at Microsoft:
    *CNET may get a commission from this offer.

    • Arnold M Xavier

      October 22, 2021 at 10:22 pm

      Nice review. You are speaking too slow. It feels like listening to a synthetic voice. but on a positive note, it is very soothing

    • Hamza Adil

      October 23, 2021 at 12:42 pm

      R u gift me this mobile bcoz i cant afford and not in my country i m from Pakistan

    • Arnold M Xavier

      October 23, 2021 at 12:47 pm

      @Hamza Adil well, someone is least bothered about pride of theIr nation

    • Hamza Adil

      October 23, 2021 at 12:52 pm

      @Arnold M Xavier i cant under stand… And Microsoft surface duo is my dream but Microsoft is not launch in Pakistan and India too but if i buy this another way then this is to expensive for me..

    • Hamza Adil

      October 23, 2021 at 12:54 pm

      @Arnold M Xavier if i buy this then its come to me in around 3.5 lac

  11. Mohamed AL HAMMADI

    October 21, 2021 at 8:22 pm

    can we see how WhatsApp working here?

    • WhatsApp ➕1 ④①⑦⑤⑧⑨⑤③⑧⑥

      October 21, 2021 at 8:27 pm

      ⬆️⬆️⬆️

  12. Underground Pianist

    October 21, 2021 at 8:51 pm

    Make it waterproof and it will be a serious phone. I’ll get one definitely.

  13. Torched Gaming

    October 21, 2021 at 8:54 pm

    I just received mine in the mail earlier today…So far it is the best phone I have ever used…My first dual screen phone and so far I love it…I don’t see any of the “buggieness” that these folks are reporting…This phone isn’t meant to be a tablet but to use as a dual screen device…It is way too early to give a review but so far this phone is snappy and the screen is beautiful…

  14. Paul David

    October 21, 2021 at 9:09 pm

    I just don’t get the Duo at all. It’s a terrible phone due to the folded size and doesn’t work as a tablet. Why would anyone really want it.

  15. __

    October 21, 2021 at 10:35 pm

    Let me guess.. no SD card slot.

  16. Eljon Sathwe

    October 21, 2021 at 10:43 pm

    Another person that completely doesn’t get two screens set up. I do not require apps designed for two screens at all. I use two separate screens for two separate apps. I have maps on one side and my cycling app on other, watch YouTube on left while chat on right, have my ebay on one and amazon on two and compare prices. That’s power of it. If you want one, big screen, buy a tablet

  17. Maria Macarova

    October 21, 2021 at 10:57 pm

    but but … it’s not a tablet, it’s a dual screen phone – why expect it to be a tablet? 😛😜😜😳

  18. Rahman R

    October 21, 2021 at 11:38 pm

    She’s gorgeous, unlike the phone

  19. rrbarcarse

    October 21, 2021 at 11:39 pm

    Not a big fan of the Samsung Z Fold 3 but it makes the Surface Duo 2 look like it’s from 2012 right next to the Z Fold phones..

  20. Hp sn

    October 21, 2021 at 11:58 pm

    Great! Productivity device reviewed as phone! Nice review.

  21. RyanM

    October 22, 2021 at 12:11 am

    I got a fold 3. It’ll be painful if i switch to duo2. That huge gap in the middle is gonna be unbearable. Dual screen would be really useful if the most apps were optimized.

  22. Male Sensitivity

    October 22, 2021 at 12:16 am

    Whoever greenlighted the funding for this device at Microsoft needs to be fired now, rehired in a month, and then fired again for their stupidity.

  23. LeeTronix

    October 22, 2021 at 12:28 am

    So you have had the Duo for how long exactly? A day a week or hopefully over a month! Yeah more like a day…maybe two 🙄

  24. Mac Gyver

    October 22, 2021 at 12:34 am

    Does have this nfc this time?

  25. George Schneider

    October 22, 2021 at 1:56 am

    It should run windows 11 with a google phone … just having a phone like this is stupid … its like if apple made an iphone as big as an iPad Pro.

  26. ian superchamp

    October 22, 2021 at 2:09 am

    this is nice but its too late already outdated screen design and nothing new about this this was already hyp around 2017 they released it a little too late

  27. Mike

    October 22, 2021 at 2:41 am

    How is this a phone you can’t even fit that in your pocket 🤣

  28. Harry M

    October 22, 2021 at 2:56 am

    I would drop this thing 3 times a day carrying it around.

  29. Clinton Birch

    October 22, 2021 at 3:45 am

    LG tried the dual screen concept in a slightly different way by using a case with a second screen. All I see with the MS Surface Duo is a refined version of that concept without the ability to pop the phone out the case to have a single screen device. LG’s poor marketing let it down and they have now left the mobile market. Reviews like this keep focusing on the fact that there are two separate screens that will never be as good as a single, large screen when trying to use an app across both screens. What they don’t emphasise enough is the multi-tasking ability of the dual screen concept. The ability to have a YouTube video playing while scrolling webpages is the thing I am going miss the most when I one day replace my LG V60 with something newer. I will not replace the LG with a Surface Duo because it’s literally twice the price of what the LG V60 cost when new. I also what something I can slip into my pocket when leaving home. Without the dual screen case that’s accomplished with the LG V60 but not so easy when in the case. I just see the Surface Duo not appealing to many people which is a pity because multi-tasking with two screens is great.

    • drzefkovitsh

      October 22, 2021 at 6:19 am

      LG V60 with dual screen was way better than MS Duo. Unfortunately, V60 doesn’t have dual SIM support and that’s the only thing that stopped me from buying it 🙁

  30. Jonathan Bishop

    October 22, 2021 at 4:00 am

    Watching this while waiting for my Surface Duo 2 to arrive in the mail 😁 Ngl I haven’t been this excited for a new phone in a while

  31. SAGAR KUMBALKAR

    October 22, 2021 at 4:07 am

    I like your hair 👍

  32. Anirudh Puranik

    October 22, 2021 at 4:16 am

    Microsoft should’ve restricted full screen span to landscape mode. That way content is not cut in the middle while web browsing. Doesn’t make any sense to use it in potrait. Video spanning across the two screens is absolutely unnecessary. There’s a lot of things Microsoft needs to polish on software side. The form factor is great and has a great potential of being a productivity powerhouse while being extremely portable. It seems they have concentrated on polishing the hardware to literal shine, but forgot about the software. This is absolutely ridiculous for a $1500 device. How can they not nail even some simple stuff even in 2nd iteration, it truly baffles me.

  33. boyohoyo

    October 22, 2021 at 4:26 am

    too expensive, wrong design choices… microsoft gets egg on their face again lol

  34. CEO100able

    October 22, 2021 at 4:37 am

    This review video shows something very unique… Dual screens of cell phones! A bit interesting to say the least.

  35. Carl W

    October 22, 2021 at 5:34 am

    Lisa, your confusion about why two screen are better than one sounds bizarre, like someone who would sit all day in front of a single monitor and not realize they would be more productive and enjoy their work more on two monitors. May you and the gang at CNET need to stick to the boring slab phone reviews. These are good for people who can only do one thing at a time.

  36. drzefkovitsh

    October 22, 2021 at 6:19 am

    1500 USD?! That’s a joke.

  37. Will Bx

    October 22, 2021 at 6:47 am

    I own both the Z Fold 3 and the OG Surface Duo. Each device has its unique use case. The Z Fold 3 is a media power house that offers split screen multitasking. The Duo is a multitasking beast perfect for mobile professionals that require a workflow that calls for constantly needing access to multiple applications. I constantly keep outlook running on my left screen for work related emails. And so everything else on the right screen. On the Z Fold 3 this is not easily accomplished or very satisfying. Once I click to open another app, it’s going to completely take over the entire screen and then I must split screen the new app with one running in the background. Then both apps running have a severe narrow aspect to them. On the duo I get both apps in full aspect ration.

  38. Kazi Minhaz

    October 22, 2021 at 7:48 am

    If it doesn’t fit in pocket then it can’t be used as phone, as a tablet someone can what need not to carry all the time

  39. Cornbreadfed Kirkpatrick

    October 22, 2021 at 8:45 am

    This is perfect but way too much.

  40. Rameez Marri

    October 22, 2021 at 10:25 am

    dislike Google software phone icon message very bad Google icon
    I think make Microsoft software development

  41. Arnold Oliver

    October 22, 2021 at 12:45 pm

    Microsoft may have made some improvements to the Surface Duo 2 but not good enough. This phone is still a hot mess for 1,500

  42. OutsideTheBox

    October 22, 2021 at 1:26 pm

    Give me a phone with just one of those screens. A phone with a screen that is 3.5 inches wide would do far more for my productivity and convenience than a duo or Zfold. All the standard phones top out at less than 3 inches wide. The old Nexus 6 phone was 3.25 inches wide and I loved it for that

  43. Todd M

    October 22, 2021 at 3:58 pm

    Why is there no mention of windows office word excel and other Microsoft programs…games and pictures isn’t my life for business!?

  44. Mike Parker

    October 22, 2021 at 7:45 pm

    Apps that span and make use of both screens are nice, but they’re not the main reason to use a Duo. Having 2 apps open side by side, with the ability to drag and do between them, is a productivity game changer.

  45. Ruebens Quickies

    October 22, 2021 at 8:01 pm

    I will give this a thumbs down consider this thing hasn’t been out a few days and you calling it a review…nope

  46. Randall C

    October 22, 2021 at 8:11 pm

    I really like the idea of a dual-screen phone like this. People are natural multi-taskers and this phone makes that easy to do. It’s just much more versatile than a single-screen phone.

  47. Let's Ride Illinois

    October 22, 2021 at 8:49 pm

    I don’t really like that aspect ratio

  48. HellHum Hmm

    October 22, 2021 at 9:18 pm

    surface DS

  49. Brad James

    October 23, 2021 at 2:38 am

    Alot of set backs and glitches

  50. George Haynes

    October 23, 2021 at 4:48 am

    Reviews are still depicting this as a primary phone device; this is not a fair approach. The SD2, like the original, is a productivity device (like an apple ipad) that also has the ability to make a call. Keep in mind that this is a new product space and many do not appreciate the gap that it is filling. I also have a surface pro notebook with LTE, but you do not see it being call a phone. Maybe PDA is a better word choice.

  51. Rodney Reyes

    October 23, 2021 at 5:28 am

    Let’s convince everyone that you should span your web browser on your computer to 2 monitors…. 😒

  52. Roland Samuel

    October 23, 2021 at 11:41 am

    This is just nonsense

  53. Penultimate Name

    October 23, 2021 at 12:05 pm

    With all its faults the Surface Duo 1 is fantastic and expect much more from the Surface Duo 2. Once you go to two screens you don’t want to go back to one. I do wish the apps were optimized for the two screens. It is not cumbersome. Some at CNET seem to want to go out of their way to bad mouth this phone. Yes, it isn’t perfect but be fair and give it a chance. This particular review is decent but is reviewing based on expectations and not real world experiences.

  54. Mr2pint

    October 23, 2021 at 9:02 pm

    This is a lot lighter than the Galaxy fold 3 disaster, the cameras are a lot better than the horrible z-fold 3 cameras, the battery life is a lot better than the Galaxy fold, I think this is a much better choice if you are after a to screen foldable phone 👍

    • Philip Osbourne

      October 24, 2021 at 1:50 pm

      Fold disaster are you really that daft . Have you any idea how many they have sold? You really have no clue what you’re talking about.

  55. J P

    October 24, 2021 at 1:08 am

    $1500 phones? Broke boy

  56. Y2K Blackout

    October 24, 2021 at 3:04 am

    I disagree. You don’t understand that the reason for having two discrete screens is to run two apps concurrently. The fact that you can span apps is a bonus… If you think more apps need to be able to use span mode, you fundamentally don’t understand this device.

  57. Kevin V

    October 24, 2021 at 5:13 am

    We must realize that the candy bar style phone is outdated and this form factor is made for a certain type of person. Judge this phone based on the candy bar design is not fair

  58. Landry Sibomana

    October 24, 2021 at 8:01 am

    The surface duo is a productivity machine that takes multitasking to the next level. Only a person who value this feature will get it. Issues are mostly software related and am sure upcoming updates will fix them all. Am tempted to get it. It’s different

  59. Roger Goose

    October 24, 2021 at 9:37 am

    Annoying when reviewers span apps and complain about the hinge! It’s not meant to be used that way…

  60. MeatNinja

    October 24, 2021 at 10:31 am

    How did you not mention multitasking? You just focused on spanning apps across both screens when that’s not even the point of having two screens.

  61. Jacky6698

    October 24, 2021 at 12:04 pm

    when will microsoft knows, camera doesn’t matter to your duo clients, making big cameras and makes it impossible to fold or even put it on a flat place is destroying the phone itself

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