Bloomberg Technology
The Future of Customer Support and AI
Generative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on “Bloomberg Technology.” ——– Like this video?…
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September 25, 2023 at 9:17 pm
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