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Microsoft Surface Duo: Exclusive look inside dual-screen design

The $1,399 Surface Duo arrives Sept. 10, but Microsoft gave us a guided tour and we looked under the hood. Is the Duo a new idea, or something more familiar? We didn’t use one yet, but we did get to fold one.

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55 Comments

  1. Eduardo Hernandez

    August 12, 2020 at 10:45 pm

    They are trying to build the modern-day BlackBerry

  2. stevensko

    August 12, 2020 at 10:54 pm

    I think Samsung and Motorola have better iterations as far as form-factor, screen size and the display itself bending but the neo is also even more promising than the duo as far as changing portable computing. Very appreciative of Microsoft adopting Android as well. Now if only we can get apple to add a touch screen to their MacBooks.

  3. Cherry Stone

    August 12, 2020 at 11:00 pm

    Folding tech will die out, it’s really useless, phone and normal tablet does everything.

  4. mawash0309

    August 12, 2020 at 11:03 pm

    DOA

  5. Bear Bogu

    August 12, 2020 at 11:06 pm

    Its a problem like fold no Pen inside and they lunch to late!
    No wifi 6?
    No 5G ?
    No 1 terra off space inside!
    No 16 GB of ram.
    No 5 years software update.
    No cool camera on the back.
    No real 2 k front camera for Skype.
    To expensive for nothing.

  6. Aldo Frias

    August 12, 2020 at 11:18 pm

    I could care less about having apps being optimized as long as All Microsoft Office Apps and the Email app work as flawless and as efficient as a computer. If it does deliver on that experience, I know what phone is replacing my iPhone finally, a worthy contender!

  7. Rafa Grupp

    August 12, 2020 at 11:40 pm

    Microsoft should have waited a little more to reveal this product. Now that is coming out the hype is kind of down and it won’t sell as well like it would if it would came out in a few months after reveal

  8. Rubén GoMo Radioboy

    August 12, 2020 at 11:50 pm

    You are sexy

  9. Tom

    August 13, 2020 at 12:19 am

    That thing is a phone?

  10. Emili Cardenas

    August 13, 2020 at 12:22 am

    I don’t need anymore my 9-5 because of, *p a i d t o b e h o m e .c o m*

  11. Dromen Music

    August 13, 2020 at 12:27 am

    Yea it needs a few years to get it right. That one camera being an 11 mp. I doubt it’s good quality. Those huge bezels remind me of an iPad 1

  12. Andre Jarboe

    August 13, 2020 at 12:32 am

    click bate

  13. SoCalFreelance

    August 13, 2020 at 12:33 am

    No exterior cameras makes no sense to me considering how often people use them. Logically the top display could be what the camera sees and the bottom display could be camera controls, filters, social media sharing options. What we need is a modern Nokia 9500 Communicator, remember those?

  14. T HOFF

    August 13, 2020 at 12:37 am

    Love this device and this review. Great work. I’ll buy it day1

  15. Bryan Miller

    August 13, 2020 at 12:38 am

    And this crap starts at $1400,

    Seems like that purposely made it crappy and missing features and priced it like this just so they see if people buy into it being that bad, it will mean users will most likely really be into the next model when they give you back all the missing features but starts it at like $2000

  16. rakim

    August 13, 2020 at 12:51 am

    So they’re using 2 screen separately, it’s not a “folding” device then

  17. Jaime L

    August 13, 2020 at 12:55 am

    I love it. I will get one for sure. Make it a good product please. No junk.

  18. Jorge Junior

    August 13, 2020 at 1:04 am

    Those bezels, tho

  19. FSK1138

    August 13, 2020 at 1:08 am

    $1500 !!!!!!!!!!!!!!!!!!!!!!!LOL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  20. wzup77ify

    August 13, 2020 at 1:09 am

    If you can’t add a flexible screen to this or make it run full windows then this is a flop

  21. Chance Webster

    August 13, 2020 at 1:09 am

    I’m not really the intended audience persay, given it seems it’s more for pros (trying to get a ton done)

    But I just love the aesthetic, everything about it. Sucks it lacks 5G etc, but I think I’m on board and will buy one.

  22. JEST IN

    August 13, 2020 at 1:13 am

    whats the point of this device ??? it has got accelerometer, gyroscope, etc etc . which phone doesnt have it?

  23. Jay Bugatti

    August 13, 2020 at 1:13 am

    I love how y’all talked to the Microsoft team on this surface duo.

  24. scrbl dot info

    August 13, 2020 at 1:18 am

    Dated SOC. Non-Expandable & Tiny amount of Storage. Mediocre Camera. BOUTIQUE PRICES. No 5G. No Wi-Fi 6. NO THANK YOU.

  25. Cloud VII

    August 13, 2020 at 1:22 am

    Europe will not get it. Only US.

  26. Parker's NBA History

    August 13, 2020 at 2:56 pm

    “There’s no Face ID.”

    Of course not. It’s not an Apple product, lol.

    • Addison Huy

      August 14, 2020 at 12:16 am

      I know why did he even say that. This is a Microsoft device not even using windows this seems like an embarrassment. It’s running Android did Microsoft really give up with windows on mobile devices or what. A software company that does not even design software for its own hardware. I am just thankful Apple will finally abandon Intel and make their own processors it’s been to long relying on a company that constantly disappoints their users by delaying their new processors so finally Apple will do it.

    • elenchus

      August 14, 2020 at 1:10 am

      @Addison Huy He meant to say Windows Hello, the progenitor to Face ID.

      Anyway, Microsoft went with Android because it was a ready-made system. It already had an enormous app ecosystem, including Microsoft’s application and, it was already built for calling and SMS. It’s just too expensive, time consuming, and risky to build from scratch like the failed Windows Phone.

      On top of that, Microsoft has a ton of experiencing developing for Android. Their Arrow Launcher was one of the most popular UIs for Android out there, and they’ve worked with Samsung for years to create cross-platform Android-to-Windows integration for things like Samsung Flow, unlocking your PC via your phone, and Microsoft’s Your Phone.

  27. Parker's NBA History

    August 13, 2020 at 3:04 pm

    So weird to see Steve Ballmer doing a Surface presentation. I’ve grown to associate the product with Panos Panay.

  28. Fleksimir

    August 13, 2020 at 3:07 pm

    They cannot get their own OS to not brick devices, how do you expect them to implement someone else’s OS onto a device? It is not a drawing tool for artists because the screen is split in half and it has no place to hold a pen, it is not a phone because it’s too big, it does not have a headphone jack, it is basically a big tablet with a crack down the middle of a screen and a battery smaller than a 2014 150$ Samsung tablet. it’s a double android phone that they called surface so fanboys can get excited about it. It’s a gimmick for people with money.

  29. Patrick Bateman

    August 13, 2020 at 3:39 pm

    I wouldn’t get this at this price point. Perhaps at $1,000.

  30. TonyTyga90

    August 13, 2020 at 3:57 pm

    Didn’t Samsung already test the market for something like this a year ago? How’d that work out?

  31. Gareth

    August 13, 2020 at 4:16 pm

    I’m interested in seeing the “Windows 10 Cloud Desktop” that another tech blog mentioned a few days back, but not seen anyone else mention it. Would be great to quickly access a desktop on the move using the bottom screen as a keyboard/trackpad. Hopefully VNC will optimise the Android app for the dual screen use. I’ve never seen the point in dual screen phones, but this does actually look useful.

  32. forty inches

    August 13, 2020 at 4:42 pm

    Expandable memory? I wonder.. This is quite intriguing.. If it’s affordable/reasonable …. I might.. I just might.. Oohhh.. Headphone jack will be a good plus too..

  33. Nathan Phipps O'Neill

    August 13, 2020 at 4:59 pm

    Floooop

  34. Tony Jenn

    August 13, 2020 at 5:10 pm

    My question is notifications, especially with phone calls when your phone is in your pocket. With most phones you can quick pull them out and take a quick glance thanks to always on displays and LEDs. With the duo, it seems like you have to take it out of your pocket and try to open it up before missing a call.

    • elenchus

      August 14, 2020 at 1:19 am

      you can just close it with the screens facing out. It’s no more exposed in that position than an iPhone would be all the time.

  35. Peter Cheng

    August 13, 2020 at 5:32 pm

    $1400? for this useless devices? it’s for 2015. not 2020.

  36. TimeSpace

    August 13, 2020 at 5:57 pm

    I need this to be $899.

    Also I can’t wait for the next gen with less bezals and a camera on the back.

  37. WeatherFox

    August 13, 2020 at 6:49 pm

    I feel like they’re on to something. Not with this model, but with future iterations. They need an outside camera, they need smaller bezels and more apps that use both screens. But I do see potential here down the road. That price though? Hmm.

  38. RTTGuy45

    August 13, 2020 at 7:00 pm

    Great form factor. Dual screens just makes more sense than foldable screens. But I can’t imagine how this can replace the way I use my phone. No camera, no quick access to read and reply to texts or notifications, no quick access to controlling music, no quick access to dictation, Google assistant etc. Sure, a complementing smartwatch can do some of that but no camera??? Really? This is more like a pocket notebook that is too small for proper productivity! It also needs a place to store a pen.

  39. R2 D2

    August 13, 2020 at 8:06 pm

    A Microsoft’s approach to run Android? No; thanks!

    • elenchus

      August 14, 2020 at 1:24 am

      Microsoft’s been developing Android UIs for about 5 years now, starting with Arrow Launcher, one of the most popular on the platform.

  40. Jaylen Thigpen

    August 13, 2020 at 8:38 pm

    I’m vibing with the look

  41. Ian

    August 13, 2020 at 8:43 pm

    My last ($1500) surface pro was fried 2 months after warranty expired and Microsoft wanted to charge me 600 to “fix” it. Between that and the FIVE defective replacement chargers I had in the span of a year, I vowed to NEVER purchase another microsoft device again.

  42. Zaina Hussain

    August 13, 2020 at 9:14 pm

    Forget apple I’m getting Microsoft tech

  43. Raymond Leung

    August 13, 2020 at 10:05 pm

    Wish there was a way to answer calls without opening and have a 3rd screen on outside. Be nice if it had a camera outside to take quick picture.

    • elenchus

      August 14, 2020 at 1:17 am

      you can just close it with both screens out, which is not meaningfully dissimilar to an ordinary candy bar-style smartphone

    • Raymond Leung

      August 14, 2020 at 1:26 am

      elenchus Still would be useful to glance at a 3rd screen to see notifications, discreetly decide if I want to answer a call or text without damaging inside screen. Maybe just my age showing and nostalgia for my old Motorola Flip. The new Razr gonna crease over time. MS Duo looks promising based on 2 MS Surface I own impressed with their build quality.

  44. AlucardFeeds

    August 13, 2020 at 10:27 pm

    how does the new slim surface pen charge? The official video used the previous 3rd gen pen which has accessible batteries. I don’t think I would want to carry that one in my pocket when the slim is much shorter, but it is rechargeable. I didn’t see the inductive pad, because the see through glass allows us to see the inside guts.

  45. Th1zDwK

    August 13, 2020 at 10:42 pm

    I would categorize this into a laptop phone. A feasible one, too. Wish there was a front display for notifications, time, etc, by hey it’s the first generation. If you want something like that, you’l probably just get the Samsung anyway.

  46. bright esk

    August 13, 2020 at 10:52 pm

    I wonder if it’s to late to shrink them bezels

  47. Ricardo SV

    August 13, 2020 at 11:55 pm

    Imagine playing xCloud on this device.

  48. R2 D2

    August 13, 2020 at 11:58 pm

    Microsoft Courier Gen 2? 💩

  49. EyesOfByes

    August 14, 2020 at 12:00 am

    I’m waiting for the ARM Cortex X1 iteration.

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