Apple now offers the opportunity to make your own iPhone repairs, providing access to repair manuals, certified parts and tool kit rentals. I decided to give it a go by replacing the broken screen on my iPhone SE.
Products and services mentioned in this video:
iPhone SE:
Apple Self Service Repair Store:
*CNET May get a commission from these offers
Watch: iPhone SE (2022) Drop Test:
Watch: iPhone 12 drop and scratch test:
Watch: iPhone 12 Mini drop test:
Read: Apple Launches Do-It-Yourself Repairs For iPhone 13, iPhone 12 and iPhone SE
Read: Apple Now Lets You Repair Your iPhone 13, iPhone 12 and iPhone SE. But It’s Not Easy
0:00 How I Broke My iPhone SE
1:06 Ordering iPhone Parts and Tools
4:36 Unpacking the Apple Repair Kit Boxes
5:52 Removing the Broken iPhone Screen
11:14 Installing the New iPhone Display
15:06 iPhone SE System Configuration
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Raza Khan
June 1, 2022 at 4:03 pm
first comments
Sayed Aftab Rizvi officia . . .
June 1, 2022 at 4:12 pm
Good work
Sumiyan Rokhum
June 1, 2022 at 4:13 pm
3rd comment
Ian Thompson
June 1, 2022 at 4:15 pm
They had to threatened in court for years by the Right To Repair group to get this small morsel
Xhaiil
June 1, 2022 at 4:17 pm
About time we can fix our own iPhone but they still have a hold on us by getting us to ring to configure iPhone lol 😂
Buddy305luv
June 1, 2022 at 4:22 pm
Helpful video. You should highlight that you need to have at least 2000 bucks on your credit card if you want to do it yourself. SMH
Tech4now
June 2, 2022 at 2:19 pm
Not true.
Only if you want to use their tools. You are free to use your own once you have the parts.
xxnike629xx
June 1, 2022 at 4:22 pm
$1500 to repair. 🤦♂️ You might as well just get a new phone.
My Account __
June 1, 2022 at 4:27 pm
Was only $170…. You return the rest and get the $ back
Little Munchkin Cat
June 1, 2022 at 4:47 pm
@My Account __ yeah if you can afford a deposit more likeally you can afford a bit more to get it done by a professional.
My Account __
June 1, 2022 at 4:23 pm
This was a GREAT VIDEO. LET THIS GUY DO MORE OF THESE PLEASE! maybe iPad battery next?!
B M
June 1, 2022 at 4:29 pm
most people don’t have the time nor patience, but those who want should have the right to repair their phone
Tarkus
June 1, 2022 at 4:45 pm
Most people don’t constantly drop their phone either, or at least I hope not. I have been buying them since iPhone 4, never dropped a phone, or had to repair one, ever.
Jim Christou
June 1, 2022 at 4:36 pm
This whole programme is really interesting. It shows thought that apple just wants you to give your iPhone to them to get it fixed (price wise).
noder mark
June 1, 2022 at 4:50 pm
An 80 page repair guide, playing where”s waldo with the code, a 1200 dollar hold, and making sure that the customer knows that replacing the screen at the apple store is cheaper (129 vs 179 doing it yourself), and contacting the repair team for system configuration. Yes apple now allows people to fix there phones but the company really is doing everything it can to discourage people from doing so.
平和
June 1, 2022 at 4:53 pm
If Apple truly cared about the *environment* and the *consumer* , they would have approached things very differently:
1. Devices need to be repairable by design and if possible upgradable as well.
2. Parts need to be affordable and accessible.
They clearly don’t care, and they obviously designed their self repair program to be as unattractive as possible.
If Apple ever mentions sustainability in any way, it’s greenwashing…
MyNinjapanda
June 1, 2022 at 5:16 pm
Always a real joy watching your videos!
I hope CNET will allow you to do even more in the future. Great job!
Cons Mercado
June 1, 2022 at 5:21 pm
The manual does not say how to use the tools in the kit like that suction thingy for the screen? 76 page they could have at least illustration on how to use these things
Gordon Christie
June 1, 2022 at 5:43 pm
when i did my 7 plus i got to the camera part and earpiece speaker and just didnt bother with them at all way easier. just always have to use speaker phone and no selfies 🙂
TheRob
June 1, 2022 at 5:49 pm
Great job with this video.
peace-it-is
June 1, 2022 at 6:04 pm
Instead of supporting the professional mechanics
Apple just turned a proffesional tech reviewer or anchor into an amateur mechanic…
Well indirectly Apple turned us all into brainless monkeys…
Hatsoff for your strategy apple…
Your pricing is not economical to actually opt for self repair..
Apple single handedly killed right to repair and its advocates with a single bulletp
Yaris Cam
June 1, 2022 at 6:17 pm
It’s cheaper to buy an Android phone😎🇸🇪…
sherri moquin
June 1, 2022 at 7:13 pm
Not exactly true
CO
June 1, 2022 at 6:28 pm
How in the world is this guy, or CNET for that matter, not criticizing Apple more for the convoluted hoops they designed to purposefully discourage people from repairing products themselves? Can only repair from iPhone 12 onward. The hold on your card. The cost of DIY with this equipment vs. taking it in. What a joke.
Tech4now
June 2, 2022 at 1:46 pm
What exactly is your point? You aren’t required to rent the tools. The program starts with iPhone 12 and could be expanded. It’s got to start from somewhere.
CO
June 2, 2022 at 7:41 pm
@Tech4now It’s not just the tools. The pricing for parts is just laughable and you have to contact Apple to be able to complete the repair. That’s ridiculous. They also started the program with the most recent models of iPhone when there are a lot of users trying to fix their older phones which are more likely to have issues. It’s not “starting somewhere”, it’s non-sensical. They have those parts and equipment because they still sell the SE, which shares with previous models of the same form factor. The program is a joke.
I'm Out
June 1, 2022 at 6:41 pm
I’ve dropped my Android phone so many times that I’m now getting this small but growing black line on my screen that you can tell is a digital error.
Does anybody know if this thing is going to keep on growing until it wipes out such a large part of my screen that I’m going to have to throw my phone away or get it repaired?
I know this is an iPhone video but thanks in advance for any help with this Samsung J7 Sky Pro related problem.
Wilshire Dias
June 1, 2022 at 6:59 pm
He’s funny 😆
Thomas GS
June 1, 2022 at 8:24 pm
That‘s weird! The iPhone 12 and 13 generation Tool Kits do also come with a separate box including a heated display removal fixture and pocket. For the same rental price.
Chuck Hall
June 1, 2022 at 9:03 pm
Very, very interesting and helpful.
Anderson Chan
June 1, 2022 at 10:11 pm
It’s a step forward in the right direction, but there’s so many unnecessary parts and fees that would sway the average consumer to just send it in to Apple.
Striker
June 1, 2022 at 10:11 pm
deposit thing is a bummer
ElCondorKing
June 2, 2022 at 2:05 am
this is giving me verge pc build vibes
Nixa Eagle
June 2, 2022 at 4:41 am
What a JOKE iPhone 12 is the older Dr you can order parts for . Makes ZERO sense …
💰 Make $750 Per Day
June 2, 2022 at 8:22 am
“Don’t let the fear of losing be greater than the excitement of winning.” —Robert Kiyosaki
design.dmitri
June 2, 2022 at 9:35 am
13:03 too close to braking that new display
khmertech
June 3, 2022 at 8:02 am
i would never let this guy fix my phone
Rajendra Bohora
June 3, 2022 at 12:48 pm
Se2 Icloud bypass plz
Roni Alush
June 3, 2022 at 3:31 pm
Lame lame lame
MrElemonator
June 3, 2022 at 4:31 pm
Apple needs more money for their toilet paper.