CNET
Apple will fix your broken keyboard
Apple announced it will replace all faulty butterfly switch keyboards from 2015 to 2019 free of charge, and that it’s changed the material its keyboards are made of. Read more about the repair program: More about Apple Apple’s having a really bad week: Check out The Apple Core iPhone 11R leaks show new design changes:…
Alok Bajaj
May 22, 2019 at 7:27 am
Apple is biggest necessary evil among tech companies
Randolph Dube
May 22, 2019 at 7:31 am
Can i get my money back for free as well?
cop con
May 22, 2019 at 8:00 am
Apple will fix your broken keyboard
, and replace it with the same old one lolz !
Roshan Chachane
May 22, 2019 at 8:17 am
How did Apple become so audacious? Answer: Blind worshipping by iPrisoners and Sheep.
Conrad Genio
May 22, 2019 at 8:30 am
Planned obsolescence, nothing new.
Derek Drummond
May 22, 2019 at 8:45 am
You can’t fix bad design by replacing it with the same bad design.
Harsh Vaghela
May 22, 2019 at 8:56 am
Because of such issues I have enormous respect for Samsung, they take the blame and actually apologize for such things. Surely it affects their brand value but at the end of the day they wants their customer to feel that they are listening to them. In simple words they are pro consumer company, unlike Apple.
Peter Wakefield
May 22, 2019 at 9:03 am
This is the reason why I will never buy another Apple product. My last apple iPhone was a 7. I have Jump over to Samsung. It would have to be something really amazing to go back to Apple but for now I’ll stick with Android.
iownu92
May 22, 2019 at 9:05 am
First step to solving a problem is admitting there’s a problem.
Kurt Stoffer
May 22, 2019 at 9:28 am
Lmao apple zombies.
Get a real computer.
Raggedy Exynos
May 22, 2019 at 10:31 am
Like what, those shitty, bugged, virus-ridden windows? No thanks.
lasarith2
May 22, 2019 at 9:28 am
Aye, pretty much, takes Apple 3 years to do anything.
Wishwader
May 22, 2019 at 9:29 am
Article portrays Apple as not listening or responding, yet they improved the keyboard year on year. Even this outlet reported the improvements in the keyboard with each MBP release.
Perry Chen
May 22, 2019 at 9:32 am
i know somebody who has like chip crumbs and everything on his macbook with butterfly keys and im impressed that it still works
OopsOojUFink
May 22, 2019 at 9:39 am
And get rid of the crappy Touch Bar!!!
patrik neziraj
May 22, 2019 at 10:27 am
1 trillion dollar company can’t even make decent keyboard
Kevin Davis
May 22, 2019 at 10:43 am
Fixing a bad keyboard with another soon to go bad keyboard doesn’t really solve the problem for more than a very short span of time.
Rayel 432
May 22, 2019 at 11:00 am
Apple sucks and Apple sheep are ???
Chris Bartlett
May 22, 2019 at 11:19 am
It’s Apple. Consumers refuse to hold them accountable. Apple has been given no reason to change its behavior. Until the consumer wakes up it won’t change. In the US, at least, it seems Apple can do no wrong.
Drew Harding
May 22, 2019 at 12:46 pm
This keyboard issue has shaken my faith in Mac computers to say the least.
Stephan Langenau
May 22, 2019 at 2:31 pm
I still love my 2015 ThinkPad. I would never buy a MacBook Pro with this shit type of Keyboard.
Karthik V
May 22, 2019 at 2:51 pm
They will fix with the price $ 10000
Benzinewagen
May 22, 2019 at 3:24 pm
Apple has discredited itself with all the promises around a better keyboard, all the fluff and outright lying about throttling and their stubborn attitude around slim design that cannot accomodate 6-core, let alone 8-core cpu’s.
Let them replace their designs, their inexcusable attitude towards the Mac and their lamentary billionaire Board and we’ll see if they can regain price/performance
Syed Hoque
May 22, 2019 at 4:22 pm
Wow a company fixing an issue they created. That’s crazy
az zahar
May 22, 2019 at 4:24 pm
2019 and Apple still has shitty keyboard
Eruptic
May 22, 2019 at 4:43 pm
What did it take them? Like 4 years?…
4DZX K
May 23, 2019 at 7:46 am
Watch these videos Coz she’s so goddamn beautiful
dwaynejerry
May 23, 2019 at 7:51 am
When My MacBook Pro get warm to hot certain Keys when push makes a popping sound and sometime certain keys get stuck or is unresponsive.
Qs Tech Service
May 23, 2019 at 7:54 am
You’re using the keyboard wrong …? Apple does not care about customers they just want you to spend more money to upgrade but they’re going to just give you another keyboard that’s going to have problems later Not Cool
Sean T
May 23, 2019 at 7:54 am
Sweet.
When my 2018 15″ starts playing up in a year they will probably offer a new for old replacement…. Like they did for my busted 2016 13″
NEVER ENDING WARRANTY!!
Peter Xiong
May 23, 2019 at 7:56 am
Ive had my MacBook since 2017, and I have had a few keys stick, but generally, hitting the key hard a few times fixes them. There is definitley an issue though. Through the small cracks of the keybaord, I can see a metric ton of dust particles building up. These particles are near impossible to clean out, as the gaps between the keys are so tight. Using compressed air has no effect on this particles, because the air just bounces off the keycaps, with very little going in. The main problem with the keycaps is that dust particles can easily enter, but have no way of escaping.
KeybladeScar
May 23, 2019 at 8:17 am
Apple doesn’t learn anything also I heard some rumors that Phil is the whole reason why Apple just keeps sticking with shit that doesn’t work and Tim is just letting him run the company but that’s what I heard idk if that shit is true if it is Phil needs to be fired ASAP
Md.Nazmul Alam Evan
May 23, 2019 at 8:19 am
Latest 2019 models are on the list of repairs also. Why are you saying they finally fixed it ????
Arman Ghaznavi
May 23, 2019 at 9:06 am
What about Apple to “NOT PRODUCE TRASH KEYBOARD to bears after 2 months of use”?
Eduard Gherasim
May 23, 2019 at 9:29 am
Wow Apple is finally doing what any PC manufacturer should have been doing under warranty for a long time. It only took them 3 years to do it.. pathetic.
ANONYMOUS
May 23, 2019 at 11:23 am
i mean what is the point of replacing it if apple puts the same keyboard back
Hùng Lê Hoàng Việt
May 23, 2019 at 11:27 am
wth, including macbook pro 2019 which is just announced today? They are not confident with their new product…
Mark D'Alelio
May 23, 2019 at 11:32 am
Tyyyyppping thiiis on myyyy maaaaacbooookkkkk prooooo
ಕನ್ನಡ ಮೊದಲು KannadaFirst
May 23, 2019 at 11:34 am
You’re just… cuteness overloaded.. ♥️
Mohammad Warid
May 23, 2019 at 12:19 pm
What about screen flickering issue…..
Mouad MHD
May 23, 2019 at 12:37 pm
So Apple adds their new Macbook Pro they just announced to the keyboard repair program before we can get them in stores. Never seen a company do that lmao. that’s like saying ‘hey we release new macbook pro’s with butterfly keys version 3. But we believe they wil also fail so we add them to the repair program before they are for sale’
Do RC
May 23, 2019 at 1:16 pm
Great. Are they actually replacing them with a better design?
Dino Groshell
May 23, 2019 at 2:04 pm
Will Apple fix my broken heart?
izziereal2010
May 23, 2019 at 2:41 pm
After almost 3 years Apple giving their large number customers the finger and expected them to pay for their repairs due to horribly made hardware, Apple finally will service the Macbooks at no charge. In addition to that, it was the customers’ fault that they failed up to this point.
How many people kept their 2016 MacBooks they spend thousands of dollars are now happy to get it fixed at no cost in 2019?
Hanan Swaggie Music
May 23, 2019 at 3:02 pm
What about the display stage light effect problem?
Dennis Tienesen
May 23, 2019 at 3:07 pm
all apple products suck. lowest quality possible, hence the very limited warranty. they don’t believe in their own products lmao. also their distribution when it comes to repairs is awful. for example a simple broken power connector could require the whole motherboard to be removed and shipped overseas to be soldered and then sent back to be built in the laptop again. all setup like that so they can charge the customer even more…
pacman1408
May 23, 2019 at 3:27 pm
I got my 2017 macbook pro repaired for free but it was still under warranty. also, had my 2015 Macbook Pro screen repaired becuase the film on the screen was coming off lucky for me Apple had a recall for it. while at Apple i was informed NOT to use anything other than water to clean my screens. But I will have to say that Microsoft has come a long way with the Surface line of computers and in my opinion are surpassing Apple. Just my thoughts.
Sharath M
May 23, 2019 at 3:47 pm
Lenovo keyboard with new Mac
Ziyad Karim
May 23, 2019 at 4:17 pm
Does it have to be fixed from the store you bought it from?
CornusXBL
May 23, 2019 at 5:02 pm
I would fuckin hope they would fix my keyboard
Al F.
May 23, 2019 at 5:07 pm
You obviously didn’t update your research. They still haven’t fix the problem for this year’s model much less last years model
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2018)
MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
MacBook Pro (15-inch, 2019)
Carlos Prado
May 24, 2019 at 12:09 am
never had a single problem until today, I started using it since it came out.
Joe Hardy
May 24, 2019 at 12:30 am
Uuuurgh. Is Cook cooked?! Just admit a disaster of a design and go back to the one that works. I didn’t buy a laptop from Apple because of their terrible keyboards. And I won’t until they wake up. 3 generations to fix it, I mean, aren’t these people supposed to be smart?
ihsan gene
May 24, 2019 at 1:03 am
I replaced it 3 times… here goes the 4th
RealiableCandy4
May 24, 2019 at 1:05 am
This is like taking anaesthetics and pretending your leg isn’t broken
carlos muniz
May 24, 2019 at 1:32 am
I have been using my banned Matebook X Pro for several years without a single problem
Kyle Brock
May 24, 2019 at 1:57 am
Classic Apple. Lawyers says deny it and then they fix it too late.
Some username
May 24, 2019 at 2:20 am
You’d think a laptop that costs $1K wouldn’t have these types of issues but it does
Tafhim Tanjil
May 24, 2019 at 2:22 am
Omg
I have the same MacBook Pro 2017 15inch and MacBook Air 2015 13ijch and I use the sir always
BetBe2000
May 24, 2019 at 3:29 am
If they can fix it after its broken, why can’t they fix it before it breaks ?…
American Patriot
May 24, 2019 at 3:51 am
People have had enough of California politics and will start replacing the Apple with Russian in China computers.
Masterr Laster
May 24, 2019 at 3:53 am
It always astounds me the level of BS Apple users are willing to put up with. Any other company this shit would not fly. A company couldn’t ignore a problem for years and still be doing alright but since it’s Apple their customers give them a pass. Not a I don’t know but a pass like well I know “but” I still really like it. what????. There defense seems to be well….. Apple has great customer care and will fix the problem.
The problem with argument is ok let me give an analogy here. Say you buy a new car. Car runs fine at first ends up breaking down within warranty due to defective engine (it’s poorly designed overheats). But hey the company fixes it so it’s all good right??? Not really no because they just put another defective engine in there that will break down the road. Only this time your warranty is up so opps.
Same thing with the keyboard until they fix the design it’s not really a fix they are just buying time til the warranty runs out.
Now would people buy another defective car from the same manufacturer of course not that’s stupid. But with apple the answer seems to be yes always yes I just don’t get it. I don’t blame Apple though it’s their customers own fault.
Louis-Philippe Duval
May 24, 2019 at 4:13 am
My product is low key shit but i will still sell it to you for over 50% more than what’s it’s actually worth and not admit to anything.
Martin Su
May 24, 2019 at 5:14 am
About that “small percentage” claim, the new Apple keyboard replacement page still says Apple has determined that a small percentage of the keyboard…. So Apple is still not fully acknowledging that it’s a serious issue.
Manu Jasan
May 24, 2019 at 5:28 am
i like how the title implies i have the budget for an apple product. lol
Zaki M
May 24, 2019 at 5:51 am
One way or another, you’ll end up paying something….
Lalo
May 24, 2019 at 6:24 am
**Laughs in Dell XPS 13**
Lalo
May 24, 2019 at 6:29 am
Who would win: a multi-billion dollars company with the most resources available or some small dirt bois?
Drew Rycerz
May 24, 2019 at 7:30 am
Apple has turned to shit. Like super shit. Like, the shit is wearing a cape with an S on its chest for shit.
bilio dayssimo
May 24, 2019 at 7:32 am
If you expect a such thin design to have no flaws at all you are a fool
Samuel Lee
May 24, 2019 at 7:56 am
So many salty Apple haters. Hah. Continue using your incompetent device.
krsnadas 88
May 24, 2019 at 4:34 pm
Dude wake up the keyboard is a serious issue. I really want to buy a Mac but this keyboard issue ?
DevLTaRo
May 24, 2019 at 8:34 am
Doubt
Inderjeet Verma
May 24, 2019 at 8:57 am
Butterfly keyboard is very badly designed typing on it is not easy experience. Just to make slim MacBooks instead 2015 MacBook air keyboard still good and satisfying design easy to type.
Himadri Paul
May 24, 2019 at 9:14 am
1.4k like
R Melo
May 24, 2019 at 11:18 am
It is precisely because of Apple’s behaviour and shady practices that will keep me away from any of their products. Shame on them.
mstrthief00
May 24, 2019 at 2:04 pm
HUAWEI MateBook X Pro’ way better than apple garbage