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3 secrets to Netflix’s success | Reed Hastings and Chris Anderson

Visit to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more. What does it take to cultivate a culture of innovation and reinvention at work? Tracing his journey from math teacher to honesty-seeking executive, Netflix co-CEO Reed Hastings describes three key elements of a successful work culture, sharing how to…

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Visit to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more.

What does it take to cultivate a culture of innovation and reinvention at work? Tracing his journey from math teacher to honesty-seeking executive, Netflix co-CEO Reed Hastings describes three key elements of a successful work culture, sharing how to design a company around inspiration, creativity and candor. (This discussion, hosted by head of TED Chris Anderson, was recorded September 4, 2020.)

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72 Comments

  1. H.İ. Iskender

    September 8, 2020 at 7:43 pm

    👏👏👏👏👏👏👍👌

  2. Isaac Paul Mendes Graf-Zeppelin

    September 8, 2020 at 7:47 pm

    Good stuff

  3. PsychGeek

    September 8, 2020 at 7:50 pm

    They succeeded because they provide cool stuff and entertaining

  4. Nikki Marks

    September 8, 2020 at 7:53 pm

    I guess there is more money to made catering to teenagers, but I find your content lacking lately. Also, you appear to be catering to the Hallmark movie crowd with sappy, badly acted romance shows/movies. I think the deal with the Markles will blow up in your face as well. They are not capable of original and interesting content. She just copies other people and throws together a word salad of other people’s quotes/idea.

    • Deborah Kennedy

      September 8, 2020 at 8:04 pm

      to be made TO…

      3rd-grade grammar.

  5. S. I. V.

    September 8, 2020 at 7:56 pm

    Why Cuties?

    • Raebrained

      September 8, 2020 at 8:14 pm

      Facts

    • Honest Person

      September 8, 2020 at 11:14 pm

      This is Netflix catering to the “MAPs”.

  6. İsis Enki

    September 8, 2020 at 7:59 pm

    3 Secrets of Netflix succes:
    1* Lucifer 💝
    2* Lucifer 💝
    3*Lucifer 💝
    😈👏👏👏

  7. j t

    September 8, 2020 at 7:59 pm

    Because they’re ped0s

  8. Deborah Kennedy

    September 8, 2020 at 8:02 pm

    Finally, a YT Channel that is intelligent, has substantive content, and is about sharing the truth, right?

    Stay safe everyone, from the NW of the USA.

  9. Mok Music

    September 8, 2020 at 8:02 pm

    Don’t open my channel

  10. Maci Kendall

    September 8, 2020 at 8:04 pm

    Nice 36:14 🍌🍌🍌🍌

  11. Entertainment's Best

    September 8, 2020 at 8:08 pm

    Netflix changed the game just like Amazon. Things people can relate to and need

  12. Ellie Louise Benson

    September 8, 2020 at 8:16 pm

    I’m Single 😍😥

    • Rohit Kumar

      September 8, 2020 at 8:22 pm

      hi 😅

  13. zezzoo24

    September 8, 2020 at 8:25 pm

    Check my video to see the real SECRET!!

  14. Honest Person

    September 8, 2020 at 8:26 pm

    Does the “D” of TED stand for degeneracy?

    • Katarina Janoskova

      September 9, 2020 at 12:02 am

      Technology Entertainment Design
      If you do watch the talk, you’ll see why technology. Entertainment is obvious I hope. And Design? I recommend Twenty Thousand Hertz podcast on the unmistakable Netflix sound.

    • Honest Person

      September 9, 2020 at 12:40 am

      @Katarina Janoskova does the podcast mention ‘Cuties’?

    • penjelmaan katak

      September 9, 2020 at 12:57 am

      @Honest Person If you invited someone to a friendly conversation would you mention the number one thing that offends him the most?

    • Honest Person

      September 9, 2020 at 1:04 am

      @penjelmaan katak yes, if candour (UK spelling) was a geniune value that I held (unlike these two who just pretend that it is).

  15. Greg Hartwick

    September 8, 2020 at 8:35 pm

    I prefer the Netflix model – I don’t have to rewind the video when I’m done watching. [ask your parents, kids]

  16. Ramy H

    September 8, 2020 at 9:00 pm

    No secrets..
    Pandemic..people stuck at home.
    Dark movies an shows..as in the lighting..very poor quality..mostly all of their content..
    And it’s cheap with big names and a lot of content.

  17. Tom Roberts

    September 8, 2020 at 10:22 pm

    Trump would be appalled at this approach to his businesses. He demands obedience and rank and file followers.!

  18. David-Graham Parker

    September 8, 2020 at 10:23 pm

    Congratulations on one of the most enjoyable and informative Ted Talks I’ve ever watched. Yes, I tend to eat far too much ice cream, but I’ve also enjoyed quite a bit of broccoli on Netflix too! I just wish we had the extensive choice of content on Australian Netflix that Americans enjoy.

  19. Pug Nacious

    September 8, 2020 at 10:29 pm

    After all of the social experimentation with propaganda and the sexualization of children… im out, many I know are canceling.

  20. Messani Abdelaziz

    September 8, 2020 at 10:39 pm

    Please include an Arabic translation

  21. Randy Pyles

    September 8, 2020 at 10:52 pm

    Netflix is the new Hollywood

  22. Fong Man

    September 8, 2020 at 11:16 pm

    It’s Breaking Bad.

  23. Kay Dalliance

    September 8, 2020 at 11:42 pm

    I love Chris.

    • Katarina Janoskova

      September 9, 2020 at 12:18 am

      He doesn’t know how disarmingly charming he is 🙂
      His questions are always on point and he has the loveliest voice.

  24. Davidea Siebert

    September 9, 2020 at 12:08 am

    I have been with NETFLIX since near the beginning. I love the convenience of sitting in my jammies at 3 AM, when I can’t sleep, and looking for movies on DVD and streaming. I am retired and this is one of my perks. I just wish you had THE BIG BANG THEORY. Because of Netflix, I canceled DirecTV and saved myself over $100 every month. I love it. your variety is excellent I see movies from foreign countries that never show here. THE WAY BACK, “Central Station” from Brazil is great stuff. Bergman and other great directors. Film Noir that I grew up watching Cagney and Bogie great stuff. Thank you. Please acquire the Big Bang Theory.

    • Claire Broadway

      September 9, 2020 at 7:29 pm

      I recommend watching this video about The Big Bang Theory. It changed my level of enjoyment of the show:

  25. Startup Funding Event Global

    September 9, 2020 at 12:16 am

    Netflix innovated and brought movies to the people..

  26. Ahmad Ainun Najib

    September 9, 2020 at 2:08 am

    so, people laziness in the new oil

  27. Goy Goddess 2

    September 9, 2020 at 2:54 am

    I feel like vomiting after watching this.

  28. Dr Zakir Naik Speeches

    September 9, 2020 at 2:54 am

    Asslam o Allaikum by Team Dr Zakir Naik Speeches

    • Unknown LastMate

      September 9, 2020 at 7:00 pm

      Walaikum Assalam,

  29. Jade Choi - Million Dollar Challenge

    September 9, 2020 at 3:17 am

    Ask yourself what you will regret not having done at the end of your life.
    Make a plan and do those things.

  30. Grey Knight

    September 9, 2020 at 3:59 am

    Dropped it years ago when their lineup turned to garbage after dropping a lot of good documentaries. Even before that I subconsciously noticed everything getting worse, which is probably why I only watched documentaries. Between all of my real life experience in science, medicine, driving/motorcycling, and firearms, most fiction can’t hold up, and their fanciful historical dramas are trite at best. History is not only stranger, but also more interesting and entertaining than their fiction.

  31. Getsetamazingfact

    September 9, 2020 at 4:08 am

  32. The power of Books

    September 9, 2020 at 4:13 am

    Stay safe

  33. mike .D

    September 9, 2020 at 5:05 am

    the minute he mentioned diversity I see deep state and evil agenda. TED talks are pure propaganda..thank god i dont do Netflix mind control. Lucky to be in the M East !

  34. Not J

    September 9, 2020 at 5:41 am

    Funny how everyone touts Reed as being this amazing business guru.
    This is the same guy that tried to sell Netflix for .25 of a percent of it’s net worth.
    Only reason it didn’t happen is that they turned him down.

    • Souheil

      September 9, 2020 at 8:01 pm

      … of its *current market cap* (it wasn’t 0.25% of its value at the time). Facebook also almost sold to Viacom for 0.26% of its *current market cap*. It was probably 100%+ its value at that time judging by the fact that Blockbuster and Viacom thought the deals were too pricy.

      By your logic, every person who has ever sold real estate before the year 2000 is bad at business. Obviously, it would be more valuable now…

    • Not J

      September 9, 2020 at 10:40 pm

      @Souheil , you’re right, I’m ahead of the curve.

    • Not J

      September 9, 2020 at 10:41 pm

      @Souheil , have you ever actually read the culture deck?

    • Souheil

      September 9, 2020 at 11:13 pm

      @Not J No. But that’s not the point you were making. If you’re judging his business acumen by what’s in the deck, then I can’t say anything because I haven’t read it.

      I’m just saying that you can’t base the value of something the way you did. Hindsight is 20/20. If Blockbuster took the deal and dropped the ball with Netflix, you would have called him smart for cashing out early, like Mark Cuban with Broadcast.com. Businesses aren’t sure things.

  35. The Shades

    September 9, 2020 at 5:45 am

    The harder you fall, the higher you bounce.

    -The Shades

  36. Micah The Seeker

    September 9, 2020 at 6:09 am

    They aren’t taxed.

  37. Dawid Wolnik

    September 9, 2020 at 7:01 am

    cancer for the eyes

  38. LarkAscending

    September 9, 2020 at 7:35 am

    Netflix drama production feeds off the social disintegration of collective ethics and moral cohesion – multiple divisions of consumer groups arising from this process that capitalism supports and promotes, multiply its income / profit streams just as corporate capitalism does by its division of consumer groups by marketing and economic lobbying campaigns into micro identified desires and the production of demand it organises; each stream of which is associated with those intersectionalised ‘ economic avatars known as consumers.
    What it needs is an increasingly policed and monitored social space in order for its ‘diversity’ of conflicts to be contained together in mutual adversity.
    One way or another corporate capital including companies with the global ambitions like Netflix, will go to any extremes to keep the lid on the pressure vessel of multiracial intersectional markets by disabling and censoring any and all people seeking human authenticity.

  39. teaboyuk

    September 9, 2020 at 8:31 am

    Oh great. This is the nasty piece of work demanding that people “get back to the office” because “creativity” is being stifled. Meanwhile his wealth has gone up massively due to coronavirus for owning part of a channel that shows a lot of sh**.

  40. Dolphin rumble and crumble

    September 9, 2020 at 9:05 am

    Thank you guys

  41. Randy Lester

    September 9, 2020 at 11:33 am

    Propaganda at its finest

  42. Aaron pj

    September 9, 2020 at 12:32 pm

    3 secrets – 1 hour.
    No Thanks!

  43. Marianne Hulse

    September 9, 2020 at 3:03 pm

    I have been so pleased to have found all the Korean content. Thank you so much for this, and also thank you for creating subtitles rather than dubbing the series.

  44. MotivationalThings 4U

    September 9, 2020 at 5:38 pm

  45. Filip Hyppo

    September 9, 2020 at 7:13 pm

    a chip implanted in the right hand or a nano chip activated by a satellite Trump need help. me good help peoples open mind, and open heart

  46. Seb

    September 9, 2020 at 8:04 pm

    I’ve gone off TED after their pathetic advocacy of ‘womxn’.

  47. SuSu Dandy

    September 9, 2020 at 9:18 pm

    I deleted my Netflix and I am proud of it.
    They support sexualisation of children. Not supporting it.
    Good look with your policy.

  48. Steve Kirby

    September 10, 2020 at 1:53 am

    Buy cheap crap from abroad? films from 30 years ago? cgarge customers to see NETFLIX productions even though they have paid for them with their subscription?

  49. T Montoya

    September 10, 2020 at 2:19 am

    I admire Netflix/Hastings but the employment practices seem a bit brutal. They seem in-line with the tech stereotype of hiring young, grinding them for years, and then discarding them with a pat on the back. That said, it sounds like there is more honesty about that work environment than examples of companies giving a cute speech to the fired employee about “you’re graduating to greater experiences somewhere else”. (On a related note, Patty McCord didn’t seem entirely comfortable she left the company per an interview a few years ago. Maybe that has changed.) Maybe I’m wrong, maybe the employees do see themselves akin to elite athletes that get to be part of something big for a short time and then move on.

  50. Trần Phương Minh Châu

    September 10, 2020 at 2:28 am

    i love Reed and Chris.

  51. Daisy Q

    September 10, 2020 at 12:13 pm

    RE: ‘Cuties’ on Netflix:
    The young actresses in this film are underage and can’t watch it. That’s all you need to know about the film and how inappropriate it is.
    Disgusting movie, Mr. Hastings. 😠

  52. Dina Elhanan

    September 10, 2020 at 10:11 pm

    if he’s so OK w brutal honesty than why wasn’t the cuties scandal discussed here?

  53. Dum Cunt VP

    September 11, 2020 at 3:58 pm

    Old men and Cuties.

  54. marlene sarroff

    September 12, 2020 at 2:37 am

    Going downhill with promoting the sexualisation of children in their latest.

  55. ITouchTheSky 8GladysWorld8

    September 13, 2020 at 8:36 pm

    Lovely watching and listening to both of you here on the top of the mountain.

  56. Mr. Kozzi

    September 14, 2020 at 5:32 pm

    Netflix shall go into the dustbin of history … “Cuties” is their nail in the coffin … Perverted child exploitation CREEPS!

  57. The Sober King

    September 15, 2020 at 8:02 am

    Hey hey ho ho netflix cuties has got to go hey hey ho ho

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