Science & Technology

Forget ‘Founder Mode,’ what about Customer Mode? | Equity Podcast

You might have noticed in your time online that a lot of the services and the websites that you’re using are kind of getting…worse. The good news, though, is that this means that there are different sectors that are ripe for disruption. On today’s episode of Equity () , Rebecca’s joined by Ed Zitron ()…

Published

2 years ago

January 29, 2025

CYBER TECH TV

On today’s episode of Equity () , Rebecca’s joined by Ed Zitron () —CEO of EZPR, host of the Better Offline podcast, and author of Why Everything Stopped Working—to dig into why this shift is happening and what it means for startups.

Listen to the full episode to hear the pair discuss:

• Why it’s time to ditch ‘founder mode’ for what Ed calls ‘customer mode’ – a more sustainable, customer-first approach that beats the growth-at-all-costs mentality.

• The opportunities Ed sees for startups in what he sees as a declining market

• The long-term outlook for generative AI companies like OpenAI. (Note: this interview was recorded before the DeepSeek () news broke, but don’t worry – Equity will have that update for you later in the week.)

Equity is TechCrunch’s flagship podcast, produced by Theresa Loconsolo, and posts every Wednesday and Friday.

Subscribe to us on Apple Podcasts () , Overcast () , Spotify () and all the casts. You also can follow Equity on X () and Threads () , at @EquityPod. For the full episode transcript, for those who prefer reading over listening, check out our full archive of episodes here () .

Credits: Equity is produced by Theresa Loconsolo with editing by Kell. We’d also like to thank TechCrunch’s audience development team. Thank you so much for listening, and we’ll talk to you next time.

Learn more about your ad choices. Visit megaphone.fm/adchoices ()

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1 Comment

@pushon-paint

January 29, 2025 at 1:30 pm

hello Rebecca

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1 day ago

August 23, 2026

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Check out the highest resolution video of the sun’s surface ever recorded.

0:00 Zooming Into the Sun
0:05 The Daniel K. Inouye Solar Telescope
0:13 Kelvin-Helmholtz Instabilities Explained
0:22 Predicting Space Weather and Protecting Earth
1:01 Advanced Computer Simulations
1:12 Mining the Moon for Solar Wind Resources

Video Credits:
Host: Jesse Orrall
Scripted by: Jesse Orrall
Producer: Jesse Orrall
Camera:NSF/NSO/AURA/MPS/HAO/Getty/Nasa
Video Editor: Jon Gomez
Thumbnail Designer: Tharon Green

#nasa #sun #telescope

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2 days ago

August 22, 2026

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Looking to find a way to escape the perils of doomscrolling, CNET’s Bridget Carey finds inspiration at the Renaissance faire of all places. Find the full tale on our channel.

Video Credits:
Host: Bridget Carey
Scripted by: Bridget Carey
Producer/Camera/Editor: Carly Marsh

Song: “Renaissance” by Siide Quest

#onemorething #bridgetcarey #apple #doomscroll #appletips