The Future of Customer Support and AI
Generative AI company Forethought is taking on service market giants Salesforce and Zendesk with the launch of Autoflows: simple, natural language prompts where customer support stuff can specify a goal or policy, and let the AI figure out the rest. Forethought CEO Deon Nicholas joins Caroline Hyde and Ed Ludlow on “Bloomberg Technology.” ——– Like this video?…
Bloomberg Technology
From Coding to Finance: Microsoft’s AI Agent Push
Microsoft says AI agents are already fundamentally changing how its software engineers work — and sales, finance and other knowledge workers are next. Charles Lamanna, Microsoft EVP of Copilot, Agents and Platform, joins Bloomberg to explain how employees are shifting from doing tasks themselves to overseeing AI agents, why the company sees the technology driving…
Bloomberg Technology
What DeepMind’s Shakeup Means for the UK
Demis Hassabis’ departure as head of DeepMind has weakened London’s bid to stay in the AI race. Mark Bergen explains the “gravitational shift” happening at Google. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch the latest full episodes of “Bloomberg Technology” with Caroline Hyde and Ed Ludlow here: Get the…
Bloomberg Technology
Introducing the Our Town Podcast
Our Town from Bloomberg’s Big Take podcast and iHeart Radio follows residents of Gainesboro, Tennessee, after a group of far-right Christians moves in with plans for a radical social experiment. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch the latest full episodes of “Bloomberg Technology” with Caroline Hyde and Ed Ludlow…
From Coding to Finance: Microsoft’s AI Agent Push
What DeepMind’s Shakeup Means for the UK
Introducing the Our Town Podcast
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Grow YouTube Views | Go Viral
September 25, 2023 at 9:17 pm
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