Connect with us

AI’s Impact on Customer Service

NICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large. ——– Like this video? Subscribe to Bloomberg Technology on YouTube: Watch…

Published

on

NICE is a tech company behind the AI-powered customer service platform used by 85% of the Fortune 100. CEO Barak Eilam joins Caroline Hyde and Ed Ludlow to discuss the impact of generative AI on its business and the customer service industry at large.
——–
Like this video? Subscribe to Bloomberg Technology on YouTube:

Watch the latest full episodes of “Bloomberg Technology” with Caroline Hyde and Ed Ludlow here:

Get the latest in tech from Silicon Valley and around the world here:

Connect with us on…
Twitter:
Facebook:
Instagram:

Continue Reading
Advertisement
4 Comments

4 Comments

  1. Antonio López

    May 12, 2023 at 6:05 pm

    I hope AI like Chat GPT destroy companies like Teleperformance.

  2. TheScarbro970

    May 12, 2023 at 8:12 pm

    Embrace the change.
    It’s coming fast.

    • Susan Elizabeth

      May 13, 2023 at 8:05 pm

      You do know the consumer can withdraw from participation, right?

  3. Summatim

    May 13, 2023 at 7:16 am

    Summary was generated by Summatim, let us know if there are any inaccuracies! ????

    0:03: Introduction
    0:34: Benefits of AI in Customer Service
    1:12: Competition in AI
    2:35: Why Customers Choose Their Platform
    3:47: Pressure to Talk About AI
    5:02: Customer Base and Confidence to Spend

Leave a Reply

Your email address will not be published. Required fields are marked *

People & Blogs

This new way of treating depression starts with rewiring the brain #TEDTalks

The idea that depression comes from a chemical imbalance in the brain has shaped treatment for decades. Neuroscientist Lisa Monteggia shares research suggesting that’s not the whole story — and shows how a decades-old drug could upend what we thought we knew about depression, with the potential to offer relief within hours.

Published

on

The idea that depression comes from a chemical imbalance in the brain has shaped treatment for decades. Neuroscientist Lisa Monteggia shares research suggesting that’s not the whole story — and shows how a decades-old drug could upend what we thought we knew about depression, with the potential to offer relief within hours.

Continue Reading

People & Blogs

How to Make Learning Impossibly Fun | Mark Rober | TED

What if science class felt less like studying out of a textbook and more like an unforgettable field trip? From viral glitter-bomb traps to backyard engineering marvels, former-NASA-engineer-turned-YouTuber Mark Rober has spent years proving that curiosity is contagious — and that the best way to teach science is to make it impossibly fun. In conversation…

Published

on

What if science class felt less like studying out of a textbook and more like an unforgettable field trip? From viral glitter-bomb traps to backyard engineering marvels, former-NASA-engineer-turned-YouTuber Mark Rober has spent years proving that curiosity is contagious — and that the best way to teach science is to make it impossibly fun. In conversation with TED’s Whitney Pennington Rodgers, Rober shares how play, wonder and a healthy dose of mischief can transform the way kids learn … and gives a peek inside his plan to bring magic to every classroom in America. (This conversation was part of an exclusive TED Membership event. TED Membership is the best way to support and engage with the big ideas you love from TED. To learn more, visit ted.com/membership.) (Recorded at TED Membership on July 29, 2026])

Join us in person at a TED conference:
Become a TED Member to support our mission:
Subscribe to a TED newsletter:

Follow TED!
Instagram:
LinkedIn:
TikTok:
Facebook:
X:

The TED Talks channel features the best talks and performances from the TED Conference, where the world’s leading thinkers and doers give the talk of their lives in 18 minutes (or less) — plus originals, podcasts and exclusive content. Look for videos on Technology, Entertainment and Design as well as science, business, global issues, the arts and more. Visit for our entire library, transcripts, translations and personalized recommendations.

Watch more:

TED videos may be used for non-commercial purposes under a Creative Commons License, Attribution–Non Commercial–No Derivatives (or the CC BY – NC – ND 4.0 International) and in accordance with the TED Talks Usage Policy: . For more information on using TED for commercial purposes (e.g. employee learning, in a film or online course), submit a request at

#TED #TEDTalks #Education #MarkRober

Continue Reading

CNET

What if We Shot Satellites Into Space With a Giant Gun?

The world’s largest gun belongs to Longshot Space, which plans to go even bigger in the hopes of harnessing its technology to shoot satellites into space instead of using rockets. Read more about Longshot Space on CNET.com: World’s Largest Gun Aims to Shoot Satellites Into Space Timecode Chapters: 0:00 The Problem With Rocket Launches 0:38…

Published

on

The world’s largest gun belongs to Longshot Space, which plans to go even bigger in the hopes of harnessing its technology to shoot satellites into space instead of using rockets.

Read more about Longshot Space on CNET.com:
World’s Largest Gun Aims to Shoot Satellites Into Space

Timecode Chapters:
0:00 The Problem With Rocket Launches
0:38 Longshot Space’s Kinetic Launch Concept
1:30 How the Giant Space Gun Works
1:59 Testing the 6-Inch Prototype Gun
3:14 Scaling Up to the Full-Diameter Version
3:42 The Physics Behind Horizontal Launches
4:33 Can Satellites Survive the High G-Forces?
5:07 Future Testing and Next Steps

Video Credits:
Host: Andy Altman
Scripted by:Andy Altman
Producer: Andy Altman
Camera: Celso Bulgatti
Video Editor: Jon Gomez
Thumbnail Designer: Cole Kan

Add CNET as a trusted news source
Never miss a deal again! See CNET’s browser extension 👉
Check out CNET’s Amazon Storefront:
Subscribe to CNET on YouTube:
Follow us on TikTok:
Follow us on Instagram:
Follow us on Bluesky:
Like us on Facebook:
CNET’s AI Atlas:
Follow us on X:
Visit CNET.com:

#space #launch #longshot #spacelaunchsystem

Continue Reading

Trending